Chief Venue & Operations Leader

Hennepin Arts; Minneapolis (MN); On-site; USD 200,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Parking stipend

Vacation and Sick Time

Retirement benefits

Job summary

Hennepin Arts, based in Minneapolis, seeks a Chief Venue Officer with a decade or more of senior leadership experience to guide venue operations and strategic initiatives. The role reports to the President/CEO and directs all operational functions, including technology-driven improvements and cross-department collaboration.

The successful candidate will steward budgets, drive efficiency, lead large-scale projects, and champion DEIAB principles while maintaining high-performance standards across

Qualifications

• At least ten years in senior leadership roles in operations, preferably within a non-profit or arts organization.
• Advanced expertise in strategic planning, project management, and business development.
• Extensive experience in venue management, including box office, front-of-house, production, and group sales.
• Strong communication, collaboration, and leadership skills, with the ability to inspire and motivate cross-functional teams.
• Demonstrated analytical proficiency, with a strong ability to interpret data and make strategic decisions.

Responsibilities

• Provide executive leadership to Hennepin Arts and partner organizations, aligning them with the strategic vision set by the President/CEO
• Provide strategic direction through advisement and collaboration with the leaders of shared services to align organizational goals and strategic initiatives
• Key advisor to the President/CEO in evaluating opportunities and assessing the venue operational impact
• Leverage cross-organizational strengths to seize new opportunities and tackle organizational challenges
• Direct all operational functions and lead execution of all organizational initiatives, ensuring reliability, efficiency, and scalability
• Oversee multiple projects aimed at improving venue operations through advancements in technology, processes, and staffing
• Ensure that projects are completed on time and within budget, maintaining a focus on venue efficiency and innovation
• Establish and enforce the implementation of venue policies and procedures to enhance process efficiency and organizational performance
• Champion integration of systems across the organization to ensure seamless venue operations and effective execution of company-wide activities
• Oversee venue operation budgets and resource allocation to support the achievement of both short- and long-term venue goals
• Analyze venue performance to identify areas for cost reduction, program enhancement, or policy modification
• Regularly report, focusing on the venue operation facets of the organization
• Build and reinforce accountability between departments to promote venue operation efficiency and effectiveness
• Direct adherence to compliance with governance standards and alignment with the strategic vision of the organization
• Lead a culture of continuous improvement, ensuring venue policies and processes, systems, and capabilities evolve to meet emerging needs
• Drive venue innovation to optimize processes and achieve integrated, organization-wide efficiency. Promote data-driven, scalable solutions
• Create and facilitate a culture of continuous improvement that is committed to delivering the highest standards in venue operations

Skills

Strategic leadership

Project management

Business development

Venue management

Communication

Leadership

Data analysis

Job description

Hennepin Arts, based in Minneapolis, seeks a Chief Venue Officer with a decade or more of senior leadership experience to guide venue operations and strategic initiatives. The role reports to the President/CEO and directs all operational functions, including technology-driven improvements and cross-department collaboration.

The successful candidate will steward budgets, drive efficiency, lead large-scale projects, and champion DEIAB principles while maintaining high-performance standards across