Chief Service Operations & Performance Leader — Remote

Albireo Energy, LLC; Atlanta (GA); Hybrid; USD 185,000 - 280,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

Voluntary Life Insurance

Short Term Disability

Long Term Disability

Paid Vacation

Paid Sick Time

Paid Holidays

401K with Company match

Job summary

Albireo Energy, LLC is seeking a Vice President of Service Operations to drive operational performance, standardization, and continuous improvement across the service organization. You will define the service operating model, KPIs, workforce development, and intelligent service offerings to enable profitable recurring revenue growth.

The role requires coordinating with General Managers, Sales Leaders, and executive leadership to deliver a consistent service experience and strong customer

Qualifications

• Minimum of a BS in Engineering, Business, or related field.

Responsibilities

• Oversee enterprise service operating model and standards.
• Lead service performance reviews and improvement initiatives.
• Develop and retain service leadership and workforce capabilities.
• Foster cross-functional collaboration with sales, operations, engineering, finance and HR.

Skills

Leadership

Executive communication

KPI-driven

Lean/Continuous Improvement

Cross-functional collaboration

Education

BS in Engineering/Business or related field

Job description

Albireo Energy, LLC is seeking a Vice President of Service Operations to drive operational performance, standardization, and continuous improvement across the service organization. You will define the service operating model, KPIs, workforce development, and intelligent service offerings to enable profitable recurring revenue growth.

The role requires coordinating with General Managers, Sales Leaders, and executive leadership to deliver a consistent service experience and strong customer