Chief Operating & Strategy Officer

Tutor Intelligence, Inc.; Watertown (MA); On-site; USD 240,000 - 320,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Unlimited PTO

Team meals

Job summary

Tutor Intelligence, Inc. is seeking a Head of Company Operations to shape and execute a single, coherent operating plan across research, engineering, manufacturing, solutions, sales, and finance. You will lead cross‑functional teams, drive alignment, and ensure execution as we scale.

You will report to the CEO and join the leadership team, owning the annual plan, scorecards, and how leaders are evaluated. The role requires proven experience in scaling and a bias to action in fast-moving

Qualifications

• You have owned the operating rhythm and its outcomes at a scaling company: quarterly planning, business reviews, scorecards, and the annual plan alongside Finance
• You have held a director- or VP-level operating role at a company scaling past ~150 people
• You understand how revenue and finance work: pipeline and forecast, bookings and revenue, budgets and actuals, unit economics, and how a sales forecast becomes a build plan and a hiring plan
• You have taken scattered, shifting direction and turned it into goals a leadership team signed up for and hit
• You have led peers and their teams through hard cross‑functional work, and earned their trust
• You have led a major company change end to end, such as a launch, an integration, or a reorg, and handled the people side well
• You can follow a technical problem well enough to unblock it and know who should make the call, without being an engineer
• You are fluent with data: you define good metrics, read SQL and dashboards, and notice when numbers disagree
• You have a bias to action and high intensity, and you lead from where the work happens, from the factory floor to a customer site
• You make operating calls with confidence, own the results, and know which questions belong with the CEO

Responsibilities

• Own the plan: Continuously pull together what the founders, functional leaders, and teams are working on and seeing into one coherent plan, with company and team OKRs that leaders agree to, believe in, and execute against
• Make sure it happens: Own execution against the plan across every function, from product launches and production ramps to fleet growth and hiring, and catch slips early enough to recover
• Fix what's stuck: Take the highest-stakes problems that span functions, drive them to resolution, and hand each one back to the team that owns it with a fix so it does not come back
• Make the calls between functions: Own the operating tradeoffs across functions, from sequencing to resourcing within the plan, so decisions get made where the work happens
• Lead big changes: See where the company needs to change to hit bigger goals, make the case, and lead it through, whether that’s entering a new market, standing up a new site, integrating an acquisition, or reshaping how teams work
• Run the operating rhythm: Own the planning cycle and the annual operating plan with Finance, and the business reviews and scorecard the leadership team works from
• Build the data and tools: Over time, build one trusted source for company metrics and the tooling that runs the operating rhythm, working with our internal tooling engineers

Skills

Operational leadership

Cross-functional leadership

Data literacy

Decision making

Change management

Problem solving

SQL

Tools

SQL

Dashboards

Job description

Tutor Intelligence, Inc. is seeking a Head of Company Operations to shape and execute a single, coherent operating plan across research, engineering, manufacturing, solutions, sales, and finance. You will lead cross‑functional teams, drive alignment, and ensure execution as we scale.

You will report to the CEO and join the leadership team, owning the annual plan, scorecards, and how leaders are evaluated. The role requires proven experience in scaling and a bias to action in fast-moving