Chief Operating Officer - Growth Leader & People Champion

Mai Placement; United States; On-site; USD 250,000 - 300,000; Full time

Job summary

Mai Placement seeks a Chief Operating Officer (COO) in Lakewood, NJ, on-site, to lead day-to-day operations and the overall execution of growth initiatives. You will partner with the executive team to align operations, sales, warehouse, IT, and finance, and to turn strategic plans into actionable roadmaps.

The ideal candidate demonstrates exceptional leadership, a people-first approach, and a track record of building scalable processes, improving accountability, and driving cross-functional

Qualifications

• Proven experience leading multiple departments in a growing org.
• Exceptional leadership and people management.
• Strong operational and strategic decision-making abilities.
• Excellent communication and relationship-building skills.
• Highly organized with strong follow-through.
• Experience in warehouse, distribution, e-commerce, or related industries is a plus.

Responsibilities

• Provide executive leadership for the day-to-day operations of the organization.
• Lead, mentor, and support department heads while fostering collaboration across teams.
• Oversee Sales, Accounting, Warehouse, Operations, and IT functions.
• Drive operational excellence by improving processes, systems, and accountability.
• Lead cross-functional initiatives from planning through execution.
• Identify operational challenges and implement practical, scalable solutions.
• Build a culture where employees feel supported, heard, and empowered to succeed.
• Ensure priorities remain aligned across departments while removing roadblocks to execution.
• Partner with executive leadership on strategic planning and company growth initiatives.
• Develop leadership talent and strengthen management across the organization.
• Monitor operational performance and drive continuous improvement.
• Help shape and build the operational infrastructure to support future growth.

Skills

Leadership

People management

Strategic planning

Communication

Organization

Prioritization

Integrity

Decision making under pressure

Warehouse / e-commerce experience

Job description

Mai Placement seeks a Chief Operating Officer (COO) in Lakewood, NJ, on-site, to lead day-to-day operations and the overall execution of growth initiatives. You will partner with the executive team to align operations, sales, warehouse, IT, and finance, and to turn strategic plans into actionable roadmaps.

The ideal candidate demonstrates exceptional leadership, a people-first approach, and a track record of building scalable processes, improving accountability, and driving cross-functional