COO

Mai Placement; United States; On-site; USD 250,000 - 300,000; Full time

Job summary

Mai Placement seeks a Chief Operating Officer (COO) in Lakewood, NJ, on-site, to lead day-to-day operations and the overall execution of growth initiatives. You will partner with the executive team to align operations, sales, warehouse, IT, and finance, and to turn strategic plans into actionable roadmaps.

The ideal candidate demonstrates exceptional leadership, a people-first approach, and a track record of building scalable processes, improving accountability, and driving cross-functional

Qualifications

• Proven experience leading multiple departments in a growing org.
• Exceptional leadership and people management.
• Strong operational and strategic decision-making abilities.
• Excellent communication and relationship-building skills.
• Highly organized with strong follow-through.
• Experience in warehouse, distribution, e-commerce, or related industries is a plus.

Responsibilities

• Provide executive leadership for the day-to-day operations of the organization.
• Lead, mentor, and support department heads while fostering collaboration across teams.
• Oversee Sales, Accounting, Warehouse, Operations, and IT functions.
• Drive operational excellence by improving processes, systems, and accountability.
• Lead cross-functional initiatives from planning through execution.
• Identify operational challenges and implement practical, scalable solutions.
• Build a culture where employees feel supported, heard, and empowered to succeed.
• Ensure priorities remain aligned across departments while removing roadblocks to execution.
• Partner with executive leadership on strategic planning and company growth initiatives.
• Develop leadership talent and strengthen management across the organization.
• Monitor operational performance and drive continuous improvement.
• Help shape and build the operational infrastructure to support future growth.

Skills

Leadership

People management

Strategic planning

Communication

Organization

Prioritization

Integrity

Decision making under pressure

Warehouse / e-commerce experience

Job description

Chief Operating Officer (COO)

Lakewood, NJ – On-site
$250,000–$300,000 + Profit Sharing

Overview

This is an opportunity for a people-first leader to make a lasting impact on a growing organization. The COO will serve as the driving force behind both the company's operations and its leadership team—building strong relationships, empowering department leaders, and creating the structure needed for continued growth. Success in this role requires exceptional leadership, outstanding people skills, and a solution-oriented mindset. The ideal candidate is approachable, decisive, and thrives in a collaborative, fast-paced environment where they can inspire teams, strengthen accountability, and turn vision into execution.

Responsibilities

• Provide executive leadership for the day-to-day operations of the organization.
• Lead, mentor, and support department heads while fostering collaboration across teams.
• Oversee Sales, Accounting, Warehouse, Operations, and IT functions.
• Drive operational excellence by improving processes, systems, and accountability.
• Lead cross-functional initiatives from planning through execution.
• Identify operational challenges and implement practical, scalable solutions.
• Build a culture where employees feel supported, heard, and empowered to succeed.
• Ensure priorities remain aligned across departments while removing roadblocks to execution.
• Partner with executive leadership on strategic planning and company growth initiatives.
• Develop leadership talent and strengthen management across the organization.
• Monitor operational performance and drive continuous improvement.
• Help shape and build the operational infrastructure to support future growth.

Qualifications

• Proven experience leading multiple departments within a growing organization.
• Exceptional leadership and people management skills.
• Strong operational and strategic decision-making abilities.
• Excellent communication, relationship-building, and conflict-resolution skills.
• Highly organized with exceptional follow-through and attention to detail.
• Able to prioritize competing initiatives in a fast-paced environment.
• Demonstrated integrity, professionalism, and sound judgment.
• Comfortable making difficult decisions while remaining approachable and collaborative.
• Experience in warehouse, distribution, e-commerce, or related industries is a strong plus.