Chief Operating Officer

YMCA of the USA; Crown Point (IN); On-site; USD 170,000 - 230,000; Full time

Job summary

YMCA of the USA is seeking a Chief Operating Officer to lead the organization’s day-to-day operations, align them with strategic goals, and drive growth and impact. The role requires a proven ability to manage large, multi-site teams, oversee budgeting and financial performance, and develop executive leaders across departments.

The ideal candidate will bring extensive nonprofit leadership experience, strong communication skills, and a track record of implementing organizational change and

Qualifications

• 10+ years of senior executive leadership experience.
• Demonstrated success leading large teams and multi-site operations.
• Strong financial management skills, including budgeting and financial analysis.
• Proven ability to develop executive leaders and build high-performing teams.
• Experience leading growth, change management, and strategic initiatives.
• Strong communication, relationship-building, and stakeholder engagement skills.
• Experience in nonprofit organizations, YMCA operations, healthcare, education, community services, or other mission-driven environments.

Responsibilities

• Develop and execute operational strategies to achieve mission goals.
• Oversee daily operations ensuring alignment with strategic plans.
• Drive growth, innovation, and financial performance across units.
• Foster collaboration across departments and build high-performing teams.

Skills

Strategic leadership

Financial management

Multi-site operations

Team development

Stakeholder engagement

Nonprofit experience

Education

Master's degree in business administration, nonprofit management, or related field

Job description

Click here for COO Position Profile

The Chief Operating Officer is directly responsible for developing and executing the operational strategies necessary to achieve the mission-focused goals and objectives developed by the Chief Executive Officer (CEO) and the board. The Chief Operating Officer (COO) will oversee the daily operations of the organization, ensuring alignment with the company’s strategic goals and objectives. The COO is responsible for optimizing operational efficiency, fostering collaboration among departments, and driving growth and innovation. The COO is accountable for the success of each operating unit while driving financial results. This position is critical to achieving the organization’s vision and requires a results-driven, forward-thinking leader who can inspire teams and drive success.

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Ideal Candidates Will Bring

• 10+ years of senior executive leadership experience.
• Demonstrated success leading large teams and complex, multi-site operations.
• Strong financial management skills, including budgeting, financial analysis, and operational performance oversight.
• Proven ability to develop executive leaders and build high-performing teams.
• Experience leading organizational growth, change management, and strategic initiatives.
• Strong communication, relationship-building, and stakeholder engagement skills.
• Experience in nonprofit organizations, YMCA operations, healthcare, education, community services, or other mission-driven environments.

Preferred Qualifications

• Previous YMCA leadership experience.
• Master's degree in business administration, nonprofit management, or a related field.
• Experience overseeing organizational budgets of $15 million or more.