Chief Operating Officer

YMCA; Crown Point (IN); On-site; USD 150,000 - 230,000; Full time

Job summary

The YMCA is seeking a Chief Operating Officer to lead and optimize its national nonprofit operations. You will develop and execute strategies aligned with the CEO and board, oversee daily operations, and drive growth, efficiency and mission impact across multiple sites.

Ideal candidates bring 10+ years of senior leadership, strong financial management, and proven ability to develop leaders and engage stakeholders in mission-driven environments such as YMCA operations.

Qualifications

• 10+ years of senior executive leadership experience.
• Proven success leading large teams and multi-site operations.
• Strong financial management skills including budgeting and analysis.
• Experience developing executive leaders and building high-performing teams.
• Experience in growth, change management, and strategic initiatives.
• Strong communication, relationship-building and stakeholder engagement.
• Experience in nonprofit environments such as YMCA operations or community services.

Responsibilities

• Develop and execute operational strategies to meet mission-focused goals.
• Oversee daily operations across the organization.
• Optimize operational efficiency and drive growth and innovation.
• Ensure alignment with the CEO and board, and accountability for financial results.

Skills

Senior leadership experience

Communication skills

Relationship-building

Stakeholder engagement

Strategic initiatives

Change management

Education

Master's degree in business administration, nonprofit management, or related field

Job description

Click here for COO Position Profile

The Chief Operating Officer is directly responsible for developing and executing the operational strategies necessary to achieve the mission-focused goals and objectives developed by the Chief Executive Officer (CEO) and the board. The Chief Operating Officer (COO) will oversee the daily operations of the organization, ensuring alignment with the company’s strategic goals and objectives. The COO is responsible for optimizing operational efficiency, fostering collaboration among departments, and driving growth and innovation. The COO is accountable for the success of each operating unit while driving financial results. This position is critical to achieving the organization’s vision and requires a results-driven, forward-thinking leader who can inspire teams and drive success.

Ideal candidates will bring:

• 10+ years of senior executive leadership experience.
• 
  Demonstrated success leading large teams and complex, multi-site operations.
• 
  Strong financial management skills, including budgeting, financial analysis, and operational performance oversight.
• 
  Proven ability to develop executive leaders and build high-performing teams.
• 
  Experience leading organizational growth, change management, and strategic initiatives.
• 
  Strong communication, relationship-building, and stakeholder engagement skills.
• 
  Experience in nonprofit organizations, YMCA operations, healthcare, education, community services, or other mission-driven environments.

Preferred qualifications:

• Previous YMCA leadership experience.
• 
  Master's degree in business administration, nonprofit management, or a related field.
• 
  Experience overseeing organizational budgets of $15 million or more.