Chief of Staff: Strategy & Operations Leader

Thomson Reuters; New York (NY); On-site; USD 158,000 - 293,000; Full time

Benefits offered by this job

Life Insurance

Parental Leave

Paid Time Off

Paid Holidays

Tuition Reimbursement

401(k)

Job summary

Thomson Reuters seeks a Sr. Director, Business Operations & Strategy (Chief of Staff) to work directly with the President of Legal Professionals during a period of rapid product and market change. This high-trust role moves between strategy and execution without losing speed.

The Chief of Staff drives the strategic agenda, runs the operating rhythm, and represents priorities to exec, board, and customers. It is built around making sure decisions are made, communicated, and followed through on.

Qualifications

• 5-10+ years in commercial, business operations, management consulting, or a strategic operator role.
• Demonstrated success as a Chief of Staff or equivalent high-impact operator supporting a senior executive
• Enough technical and product fluency to work closely with engineering and product teams
• Relentless follow-through and systems thinking; dropped balls are not acceptable
• Sound judgment and discretion with sensitive and confidential matters
• Strong written, verbal, and interpersonal communication, with the ability to influence executive stakeholders
• Structured problem-solving in ambiguous, fast-changing situations
• Internally driven, with a willingness to do work at any level of scope
• Ability to travel periodically with the President and adapt to shifting priorities in real time

Responsibilities

• Strategic Agenda Ownership & Cross Functional Representation: Drive the President's top priorities from idea to result. Run a tight operating rhythm built around two-week cycles and immediate priorities.
• Execution on Behalf of the President: Represent the President in internal and external settings where appropriate, ensuring continuity of message, tone, and intent.
• Enablement and Follow-Through: Own preparation and follow-up for board, customer, partner, and internal leadership meetings.
• Trusted Strategic Partner: Act as a sounding board for the President and push back with informed perspective when warranted.
• Data and Decision Support: Interpret the metrics that matter and bring structured thinking to ambiguous problems.
• Meeting and Travel Participation: Accompany the President on major trips and high-priority meetings; capture decisions and next steps.
• Organizational Intelligence: Build trusted relationships, surface risks and opportunities early, create feedback loops.
• Communications and Content: Shape messaging with communications, investor relations, and PR; own agenda for leadership meetings.
• Team Building: As scope grows, help identify, hire, and onboard additional talent to support the President's office.

Skills

Strategic leadership

Cross-functional collaboration

Executive communication

Data-driven decision making

Job description

Thomson Reuters seeks a Sr. Director, Business Operations & Strategy (Chief of Staff) to work directly with the President of Legal Professionals during a period of rapid product and market change. This high-trust role moves between strategy and execution without losing speed.

The Chief of Staff drives the strategic agenda, runs the operating rhythm, and represents priorities to exec, board, and customers. It is built around making sure decisions are made, communicated, and followed through on.