Chief Digital Experience Architect for Growth

ASSA ABLOY Entrance Systems AB; Northern (KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Bonus eligible

Medical, Dental, Vision

Tuition reimbursement

401k matching

Generous holiday & PTO

Employee pricing

Job summary

ASSA ABLOY Entrance Systems AB is seeking a Director-level leader to own the vision and roadmap for digital customer experience across the enterprise. You will collaborate with Product, Technology, Sales, Marketing, and Operations to align investments with customer outcomes, enabling a connected ecosystem of solutions.

You will drive governance, standards, and best practices for digital experiences, champion usability and accessibility, and translate insights into strategic investments that

Qualifications

• 15+ years of progressive leadership in digital experience or related fields.
• Experience leading enterprise-scale transformation across multiple business units.
• Proven ability to influence executive stakeholders and drive changes.

Responsibilities

• Define and lead the vision, strategy, and roadmap for end-to-end digital customer experience.
• Understand customer workflows across specification, purchase, deployment, and management lifecycle.
• Partner with Product, Engineering, Sales, Marketing, and Operations to align investments.
• Champion user-centered design, usability, and accessibility.
• Communicate priorities and outcomes to executives and stakeholders.

Skills

Digital strategy

Customer experience

Product management

Executive influence

Leadership

Systems thinking

Education

Bachelor’s degree in digital strategy or related field

Master’s degree or equivalent leadership experience

Job description

ASSA ABLOY Entrance Systems AB is seeking a Director-level leader to own the vision and roadmap for digital customer experience across the enterprise. You will collaborate with Product, Technology, Sales, Marketing, and Operations to align investments with customer outcomes, enabling a connected ecosystem of solutions.

You will drive governance, standards, and best practices for digital experiences, champion usability and accessibility, and translate insights into strategic investments that