Chief Content Governance & Trust Lead

TikTok Inc.; San Jose (CA); On-site; USD 190,000 - 360,000; Full time

Job summary

TikTok Inc. is seeking a strategic Head of Content Governance for TikTok Shop in the United States.

You will set the vision and lead the execution of our content and creator policy framework to ensure a safe, trustworthy, and engaging shopping experience for users and creators. You will partner with Legal, Product, Trust & Safety, Engineering and Data Science to translate insights into scalable policies, leverage AI/LLM technologies for risk detection, and build a high-performing team capable of

Qualifications

• Bachelor's degree or above.
• 10+ years working experience, with 4+ years practical experience in Content Health & Safety, Creator Governance, Trust & Safety, Internet Safety, Ecosystem Health or related fields.
• 3+ years of experience leading and managing high-performing teams in similar functions.
• Proven track record of developing, implementing, and enforcing end-to-end policies and strategies for content safety and governance.
• Highly proactive, results-oriented, and action-driven, with strong critical thinking skills and the ability to excel in fast-paced, matrixed environments.
• Exceptional stakeholder management skills, with the ability to influence and collaborate across cross-functional teams, including executive stakeholders.
• Strong business judgment with the ability to translate product, policy, and data insights into strategic decisions.

Responsibilities

• Define the vision and strategic roadmap for TikTok Shop Content governance in the United States.
• Oversee policy lifecycle from development to retirement, addressing safety, creator conduct, and platform integrity.
• Lead and mentor a high-performing US content policy team.
• Collaborate with Legal, Product, Trust & Safety, Engineering, Operations and Data Science to implement scalable, clearly understood policies.
• Drive risk detection and governance through data-informed research and AI/LLM-enabled tools.

Skills

Content Health & Safety

Creator Governance

Trust & Safety

Policy development

Stakeholder management

Cross-functional leadership

Data-informed decision making

Risk assessment

Executive stakeholder influence

Policy tooling

Education

Bachelor's degree or above

Tools

AI/LLM applications

Policy tooling

Job description

TikTok Inc. is seeking a strategic Head of Content Governance for TikTok Shop in the United States.

You will set the vision and lead the execution of our content and creator policy framework to ensure a safe, trustworthy, and engaging shopping experience for users and creators. You will partner with Legal, Product, Trust & Safety, Engineering and Data Science to translate insights into scalable policies, leverage AI/LLM technologies for risk detection, and build a high-performing team capable of