Content Governance & Trust Policy Lead

TikTok Inc.; San Jose (CA); On-site; USD 108,000 - 151,000; Full time

Job summary

TikTok Inc. is seeking a Content Governance Policy Manager to build and operationalize content standards that protect platform integrity while enabling growth.

You will shape policy across global markets at the intersection of policy, product, and enforcement, collaborating with Trust and Safety, Legal, and Product teams. This role focuses on identifying content risk trends, designing enforcement frameworks, and ensuring readiness across moderation and business units, including overseas

Qualifications

• Bachelor's degree or above.
• Experience in content policy development.
• Experience designing tiered or structured enforcement frameworks.
• Strong stakeholder management skills across Policy, Product, Legal, and Operations.
• Ability to independently conduct data analysis and reporting.
• Experience with Trust and Safety, Legal, or Product teams in cross-functional capacity.
• Fluency in Mandarin and English is required.

Responsibilities

• Identify and analyse platform content risk trends, establish risk prioritisation, and translate insights into actionable policy responses.
• Design enforcement frameworks (severity tiering, escalation paths, moderator tools) to ensure consistent, proportionate compliance and content quality.
• Oversee policy implementation for overseas e-commerce, ensuring operational readiness across moderation, product, and business teams.
• Continuously evaluate existing policies, identify gaps and edge cases, and lead optimisation plans.
• Collaborate with business operations to assess the commercial impact of policy decisions.

Skills

Content policy development

Enforcement framework design

Stakeholder management

Data analysis

Cross-functional collaboration

Mandarin and English fluency

Education

Bachelor's degree or above

Job description

TikTok Inc. is seeking a Content Governance Policy Manager to build and operationalize content standards that protect platform integrity while enabling growth.

You will shape policy across global markets at the intersection of policy, product, and enforcement, collaborating with Trust and Safety, Legal, and Product teams. This role focuses on identifying content risk trends, designing enforcement frameworks, and ensuring readiness across moderation and business units, including overseas