Chick-fil-A Team Leader

Chick-fil-A; Richmond (VA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401k contribution eligibility

Scholarship opportunities and tuition.

Employee meal discounts

Career growth and leadership developed

Job summary

Chick-fil-A Richmond seeks a Hospitality Leader to guide a front-of-house team, deliver exceptional guest experiences, and drive high standards of service. You will mentor team members, foster a positive work culture, and collaborate with leadership to train staff in a fast-paced restaurant environment.

The role emphasizes strong communication, problem-solving, and the ability to lead by example in a high-energy setting, with opportunities for career growth and leadership development.

Qualifications

• Leadership and guest service experience in fast-paced environments.
• Strong communication and problem-solving abilities.
• Ability to coach and develop front-of-house teams.

Responsibilities

• Lead, coach, and support team members to ensure strong performance.
• Maintain positive working relationships and provide clear direction and feedback.
• Partner with leadership to train and track new team member development.
• Drive high customer service standards and guest satisfaction.
• Ensure completion of shift tasks, including opening and closing responsibilities.
• Maintain organization, cleanliness, and adherence to food safety standards.
• Demonstrate knowledge across both front-of-house and back-of-house operations.

Skills

Leadership

Communication

Problem-solving

Team-driven

Guest service

Job description

Are you a strong, team-driven leader with excellent communication and problem-solving skills? Join our Chick-fil-A team as a Hospitality Leader and play a key role in delivering an exceptional guest experience while leading and developing a high-performing front of house team. This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about both service and leadership.

At our restaurant, we value our leaders and provide a supportive, growth-focused environment where you can develop your skills and make a meaningful impact while contributing to our mission to “be a part of our customers’ lives and the communities in which we serve.”

Why You’ll Love Working for Us:

• Work-Life Balance: Flexible scheduling with Sundays off
• Growth Opportunities: Leadership development and clear paths into higher management
• Industry-Leading Service: Be part of a team known for exceptional guest experience
• Team Environment: Positive, high-energy culture that values teamwork and accountability
• Comprehensive Training: Structured training across all areas of restaurant operations

Pay:

• Up to $18/hr+

Benefits:

• Health insurance (50% covered for full-time leaders)
• 401k contribution eligibility
• Scholarship opportunities and tuition assistance
• Employee meal discounts
• Career growth and leadership development

Shift Availability:

• Full-Time Availability
• Must have Saturday availability
• Open availability preferred; evening availability only is acceptable

Responsibilities:

• Lead, coach, and support team members to ensure strong performance
• Maintain positive working relationships and provide clear direction and feedback
• Partner with leadership to train and track new team member development
• Drive high customer service standards and guest satisfaction
• Ensure completion of shift tasks, including opening and closing responsibilities
• Maintain organization, cleanliness, and adherence to food safety standards
• Demonstrate knowledge across both front-of-house and back-of-house operations

Qualifications:

• Must be 18 years of age or older
• Previous leadership experience preferred, especially in customer service or restaurant environments
• Ability to lift up to 50 pounds and stand for extended periods (up to 10 hours)
• Comfortable working in a fast-paced environment while maintaining a positive attitude
• Strong communication, leadership, and problem-solving skillsDependable, adaptable, and team-oriented
• Ready to Take the Next Step?