Chick-fil-A Shift Leader

Workstream; Williamsport (Lycoming County); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

$17–19 per hour

100% free college tuition

Free meal every shift

Flexible scheduling

Scholarship opportunities

Leadership development

Job summary

Workstream seeks a dedicated Shift Leader at Chick-fil-A Williamsport, responsible for leading daily restaurant operations while developing team members. Key tasks include coaching, maintaining food safety standards, and ensuring exceptional guest experiences.

We look for individuals with a strong work ethic, excellent communication skills, and a desire for personal growth. Competitive pay of $17–19 per hour and extensive benefits, including free college tuition and leadership development opportunities, are offered.

Qualifications

• Experience in leadership or restaurant operations preferred.
• Character and coachability are prioritized.

Responsibilities

• Lead and support restaurant operations during shifts.
• Coach Team Members in real time.
• Deliver exceptional guest experiences.
• Maintain food safety and cleanliness standards.
• Assist with opening and closing responsibilities.

Skills

Strong work ethic

Positive attitude

Excellent communication

Problem-solving skills

Ability to lead others

Job description

At Chick-fil-A Williamsport, we are building a high-performance leadership team focused on operational excellence, strong culture, and remarkable guest experiences. We are looking for individuals who want to grow as leaders, develop people, and help build a business that makes a positive impact on our team and community.

As a Shift Leader, you will help lead daily restaurant operations while coaching and developing team members in a fast-paced environment. This role is ideal for someone who thrives under pressure, leads by example, and wants to grow in leadership and business responsibility.

What You’ll Do

• Lead and support restaurant operations during assigned shifts
• Coach and encourage Team Members in real time
• Deliver exceptional guest experiences and resolve guest concerns
• Help maintain high standards in food safety, cleanliness, speed, and accuracy
• Assist with opening and closing responsibilities
• Model professionalism, urgency, and servant leadership
• Help build a positive, high-accountability team culture

What We’re Looking For

• Strong work ethic and positive attitude
• Ability to lead others in a fast-paced environment
• Excellent communication and problem-solving skills
• Emotional maturity and personal accountability
• Desire to grow personally and professionally

Leadership or restaurant experience is preferred, but character, coach-ability, and leadership potential matter most.

Benefits & Perks

• $17–19 per hour
• 100% free college tuition through the University of the Cumberlands
• Free meal every shift
• Additional employee food discount while off the clock
• Sundays off & flexible scheduling
• Scholarship opportunities
• Leadership development and advancement opportunities

Anyone hired will be employed by Make It Great Restaurants, LLC DBA Chick-fil-A Williamsport.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.