Chick-fil-A Closing Drive Thru Supervisor

Chick-fil-A; Florida; On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

401K contributions match

Health, dental, and vision plans

Free meals during shifts

Paid time off

Flexible scheduling

Job summary

Chick-fil-A Lake Worth is seeking a Closing DT Supervisor for the Grand Opening Team to lead the drive-thru and ensure a premier guest experience. On-site majority with some off-site support, you will coordinate 5-1 schedule and help the Director of Talent care for the team.

The role emphasizes training, leadership, and performance coaching to drive high standards, guest satisfaction, and a thriving, healthy culture in a fast-paced environment.

Qualifications

• Proven leadership experience with team development.
• Ability to communicate with customers, employees and vendors professionally.
• Experience or willingness to train team members extensively.
• Bi-lingual preferred but not required.

Responsibilities

• Create a positive guest and team member experience.
• Lead the closing shift and prepare openings with the supervisor.
• Define health and success metrics for the drive-thru.
• Control expenses within scope of work.
• Ensure consistent guest experience across shifts.

Skills

Leadership experience

Communication skills

Training ability

Attention to detail

Bi-lingual

Professional demeanor

Education

Business/HR coursework

Job description

Closing DT supervisor- Grand Opening Team

As the Closing Supervisor of Drive-Thru at Chick-fil-A10th Ave. North, you will be managing our largest point of sale and our reputation. As a leader on the team, you will have the privilege to enrich and invest in hundreds of lives in the Lake Worth area. Our mission is to create a caring refuge in Lake Worth, FL where we can make others feel uniquely valued. You will be responsible for assembling the right team to deliver this mission. You will also support the Director of Talentto ensure each team member feels cared for and supported–leading to a thriving, healthy culture. 90-95% of work will be on-site and 5-10% off-site. Hours of availability would be Monday-Saturday between 5pm-1am. Work would not exceed 40 hours per week. You will only be scheduled 5 days a week.

Base Salary: $18.00/hr for 40 hours a week plus great benefits!

You will do this by:

• Being a champion of our Purpose, Mission, and Values.Those are:

Our Purpose

is to glorify God by being a faithful steward of all that is entrusted to us, and to have a positive influence on all who come into contact with Chick-fil-A

Our Mission

is to be a caring refuge that makes others feel uniquely valued

Our Values

are ;

1)We are here to serve

2) Believe we are better together

3) Have big wins with a small ego

4) Look for opportunity to shine a light on someone’s spark

5) Blame no one; own everything

• Creating a positive and remarkable experience for team members and guests
• Helping give the team momentum towards a path for advancement
• Help the Directors evaluate team member performance and advocate for pay raises
• Implementing our team member value proposition to help our team thrive
• Developing and coaching a team that will help in the training of others to deliver a consistent experience to our guests

Responsibilities include:

• Training, training, and more training…no seriously, lots of training…you’ll be sick of training
• Partnering with the leadership team to own the success or failure of a team member or leader’s first 90 days of employment
• Leading a successful closing shift and set the opening supervisors up for success
• Helping Define a framework for measuring the health and success of our drive-thru
• Controlling general expenses within scope of work
• Maintain a consistent experience for our guests

Requirements Include:

• Coursework completed in Business, Human Resources or related field preferred but not needed
• Proven leadership experience - have led and developed teams
• High integrity and character
• Optimistic in adversity
• Values precise work and attention to details
• Functional knowledge and experience leveraging technology to increase predictability of results
• Ability to communicate well with internal and external customers, employees, and vendors in a highly professional manner
• Bi-lingual preferred but not needed
• Chick-fil-A experience is a plus, but not required

Your first 90 days will look like this:

• Week 1: Bread chicken (it’s kinda important to know around here) and learn other kitchen operations for the week
• Week 2: Deliver fast & accurate service in the Drive-Thru and learn other important front of house operations
• Week 3: You get the keys to the store in order to learn and perform 3 openings and 2 closings with a supervisor
• Week 4: Create timelines related to goals and responsibilities with the Operator
• Month 2: Start creating systems and processes to execute goals related to established timelines
• Month 3 & continued time: Review execution to benchmark against predetermined goals and timelines

Compensation & Benefits:

• $18.00/hr for 40 hours a week
• 401K contributions match 5%:4% after 90 days
• Monthly fitness reimbursement up to $25
• Free food, one meal available per day of work
• 50% off personal catering orders
• Start immediately accruing 1 weeks paid time off
• Partial phone bill reimbursement of $25/month
• Health, dental, and vision plans with an additional $200 monthly subsidy towards the health plan of your choice after a 2 week wait period.
• Sundays off.
• Flexible scheduling
• Annual availability to apply for CFA Remarkable College Scholarship
• Work Directly with Owner and Operator