Chick-fil-A Team Lead

Cooper Connect; Maryville (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Vacation

401k

Never work on Sundays

Overtime Available

Job summary

Chick-fil-A Hunter's Crossing/West Broadway is seeking an enthusiastic Team Leader to join our 'hands-on' leadership team. You will lead a 10-20 person crew, drive guest satisfaction, and uphold food safety, quality, and speed of service.

In this role you will manage staffing and shift scheduling, coach team members with clear feedback, and collaborate with Restaurant Leaders to deliver exceptional hospitality and operations.

Qualifications

• 2 years of Leadership experience (Required).
• Availability to open and/or close the restaurant as needed (Required).
• Hospitality experience (preferred).
• Understands and embodies the Chick-fil-A mission.

Responsibilities

• Lead a team of 10-20+ in daily operations, ensuring food safety, quality, speed of service, and guest experience.
• Manage staffing, productivity, labor, and shift efficiency with a week-long view.
• Motivate and coach team members to exceed standards with a positive, high-energy culture.
• Collaborate with all Restaurant Leaders to ensure seamless operations.
• Train, develop, coach, provide clear actionable feedback and accountability.
• Strong ownership and ability to drive performance across service goals.
• Availability to open and/or close the restaurant as needed.
• Hospitality experience preferred.

Skills

Leadership

People management

Guest experience focus

Food safety awareness

Job description

Company: Chick-fil-A Hunter's Crossing/West Broadway

• Frankie Turner has been an Owner/Operator for 30 years and was selected for a 2nd location in 2021
• Frankie has helped 15 leaders advance into Chick-fil-A Owner/Operator or Leadership Development Program opportunities, and developing the next great leader remains one of his greatest passions.
• Chick-fil-A Hunter's Crossing/West Broadway has an unbeatable culture where people are known, valued, challenged, and celebrated.
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

• Health Insurance
• Paid Vacation
• 401k
• Never work on Sundays
• Overtime Available

We are looking for an enthusiastic Team Leader to join our team at Chick-fil-A Hunter's Crossing or West Broadway Avenue. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. Take charge of delivering excellence, driving team performance, and ensuring an unmatched experience for both guests and team members.

Your Impact

• Lead a team of 10-20+ in daily operations in either the Front of House or Back of House. Ensure food safety, quality, speed of service and guest experience are exceptional
• Manage staffing, productivity, labor, and shift efficiency with a week-long view of the business
• Motivate and coach team members to exceed standards, while creating a positive and high-energy culture
• Collaborate with all Restaurant Leaders to ensure seamless operations
• Train, develop, coach, provide clear actionable feedback and accountability to team members
• Detail-oriented and organized, yet flexible and quick-thinking when challenges ariseHave a strong sense of ownership and the ability to drive performance across service goals
• 2 years of Leadership experience (Required)
• Availability to open and/or close the restaurant as needed (Required)
• Hospitality experience (preferred)
• Understands and embodies the mission of Chick-fil-A