Chicago GM — Hospitality & Ops Leader (Unlimited PTO)

Call Your Mother Deli; Chicago (IL); Presencial; USD 70.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Unlimited PTO

Parental leave

401(k) with 4% company match

Early Wage Access

Bagels on the house

Descripción de la vacante

Call Your Mother Deli in Chicago is seeking a General Manager to own the day-to-day operations of the shop, lead a guest-focused team, and drive profitability while upholding CYM’s BIG V.I.B.E.S. As GM you’ll manage kitchen and front-of-house, hire and develop staff, ensure food safety and quality, optimize schedules, and partner with supervisors to create memorable hospitality.

This role offers a competitive salary, quarterly bonuses, health and retirement benefits, parental leave, and

Formación

• 1–2 years of restaurant management experience.
• Strong understanding of P&L, COGS, labor, scheduling, and training.
• ServSafe Manager Certification required.
• Ability to balance costs, team needs, and daily operations.
• Strong communication and leadership skills.
• Flexible schedule including weekends and holidays.
• Ability to manage multiple CYM locations.

Responsabilidades

• Own day-to-day operations of the shop from opening to closing.
• Solve problems, remove obstacles, boost efficiency.
• Lead supervisors and staff to deliver hospitality and CYM values.
• Partner with supervisors to maintain teamwork and accountability.
• Maintain standards with checklists, recipes, and CYM systems.
• Oversee equipment, cleaning, and storage organization.
• Ensure ServSafe and CYM safety standards are followed.
• Manage inventory, ordering, budgeting for food/bev/labor goals.
• Recruit, hire, onboard, train, coach, and evaluate the team.
• Create schedules with right people at the right times.
• Step in during callouts or emergencies as needed.
• Work five days a week, including weekends, close to the team.
• Travel between CYM locations in the DMV as needed.

Conocimientos

P&L management

COGS

Labor management

Scheduling

Process improvement

Team development

Food quality standards

Leadership

Communication

Problem solving

People management

Educación

ServSafe Manager Certification

Descripción del empleo

Call Your Mother Deli in Chicago is seeking a General Manager to own the day-to-day operations of the shop, lead a guest-focused team, and drive profitability while upholding CYM’s BIG V.I.B.E.S. As GM you’ll manage kitchen and front-of-house, hire and develop staff, ensure food safety and quality, optimize schedules, and partner with supervisors to create memorable hospitality.

This role offers a competitive salary, quarterly bonuses, health and retirement benefits, parental leave, and