Chez Bon Bon | Gourmet Coffee Attendant

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Fontainebleau Miami Beach seeks a Gourmet Coffee Attendant to welcome guests with friendly service and craft a range of coffee beverages in a fast-paced setting.

You will take orders, educate customers on coffee options, and ensure accurate, timely delivery using the hotel’s POS system. A clean, safe work area and adherence to sanitation standards are essential to maintain luxury service.

Qualifications

• Familiar with all menu items and general hotel information.
• Take coffee orders from guests and ensure correct and prompt delivery of orders.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Use the POS system to process orders.
• Prepares and serves coffee drinks by following prescribed recipes (espresso, latte, cappuccino...).
• Maintains safe and healthy work environment by following sanitation regulations.
• Follow all proper check control procedures.
• Experience in a high quality, high volume operation preferred.

Responsibilities

• Prepare and serve a variety of coffee drinks and pastries with courteous service.
• Maintain a clean work area in accordance with company standards.
• Promote coffee consumption by educating customers about drinks.
• Use POS to accurately take and fulfill orders.
• Provide timely and accurate beverage service to guests.

Skills

Coffee preparation

Customer service

POS operation

Communication

Sanitation

High-volume service

Tools

POS system

Job description

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."

Morris Lapidus

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsible to prepare and serve a variety of coffee drinks, along with pastries in a courteous and efficient manner while maintaining a clean work area in accordance with company standards and procedures. The Gourmet Coffee Attendant also has the opportunity to promote coffee consumption by educating customers.

Examples of Duties, includes but is not limited to the following

• Become familiar with all menu items and general hotel information.
• Take coffee orders from guests and ensure correct and prompt delivery of orders.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Use the automated point of service (POS) system to process orders.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Follow all proper check control procedures.
• Perform other related duties as assigned.
• Knowledge of the basic functions of food operations. Working knowledge of acceptable standards of sanitation and proper chemical usage.
• Ability to communicate effectively and establish and maintain effective working relationships with management, staff, and guests.
• Relevant experience in a high quality, high volume operation preferred.