Lux Coffee Concierge

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Fontainebleau Miami Beach seeks a Gourmet Coffee Attendant to welcome guests with friendly service and craft a range of coffee beverages in a fast-paced setting.

You will take orders, educate customers on coffee options, and ensure accurate, timely delivery using the hotel’s POS system. A clean, safe work area and adherence to sanitation standards are essential to maintain luxury service.

Qualifications

• Familiar with all menu items and general hotel information.
• Take coffee orders from guests and ensure correct and prompt delivery of orders.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Use the POS system to process orders.
• Prepares and serves coffee drinks by following prescribed recipes (espresso, latte, cappuccino...).
• Maintains safe and healthy work environment by following sanitation regulations.
• Follow all proper check control procedures.
• Experience in a high quality, high volume operation preferred.

Responsibilities

• Prepare and serve a variety of coffee drinks and pastries with courteous service.
• Maintain a clean work area in accordance with company standards.
• Promote coffee consumption by educating customers about drinks.
• Use POS to accurately take and fulfill orders.
• Provide timely and accurate beverage service to guests.

Skills

Coffee preparation

Customer service

POS operation

Communication

Sanitation

High-volume service

Tools

POS system

Job description

Fontainebleau Miami Beach seeks a Gourmet Coffee Attendant to welcome guests with friendly service and craft a range of coffee beverages in a fast-paced setting.

You will take orders, educate customers on coffee options, and ensure accurate, timely delivery using the hotel’s POS system. A clean, safe work area and adherence to sanitation standards are essential to maintain luxury service.