Cheese Shop Experience Specialist

Kroger Family of Companies; Richmond (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

The Kroger Family of Companies in Richmond, VA is seeking a Deli/Bakery Associate to deliver outstanding customer service and maintain a safe, clean environment. Assist the department manager in meeting sales and profit goals while ensuring quality standards and inventory control.

You will work closely with the Deli/Bakery team to engage customers, show product knowledge, and ensure correct portioning and freshness. The role emphasizes safety, honesty, and integrity in daily operations.

Qualifications

• Effective communication skills required.
• Knowledge of basic math.
• Ability to handle stressful situations.

Responsibilities

• Gain and maintain knowledge of products and respond to questions.
• Offer product samples to help customers discover items.
• Inform customers of Cheese Shop specials.
• Provide customers with fresh products and correct portion size.
• Measure, prepare and mix ingredients according to recipe.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies.
• Understand store layout and locate products for customers.
• Stay current with present, future, seasonal and special ads.
• Maintain awareness of inventory and note discrepancies.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures and temperature logs.
• Reinforce safety programs and identify unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents.
• Report safety risks or illegal activity to management.
• Work cooperatively in a high paced environment.
• Manage conflict calmly and cooperatively.
• Act with honesty and integrity regarding information.
• Follow directions and seek assistance to resolve issues.
• Provide support interacting with minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Skills

Effective communication

Basic math

Handle stress

Education

High school diploma

Job description

The Kroger Family of Companies in Richmond, VA is seeking a Deli/Bakery Associate to deliver outstanding customer service and maintain a safe, clean environment. Assist the department manager in meeting sales and profit goals while ensuring quality standards and inventory control.

You will work closely with the Deli/Bakery team to engage customers, show product knowledge, and ensure correct portioning and freshness. The role emphasizes safety, honesty, and integrity in daily operations.