Bakery & Deli Customer Experience Clerk

Kroger; Richmond (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Richmond, VA is seeking a Grocery Clerk for Bakery/Deli to deliver exceptional customer service and prepare items to order. You will work with bakery equipment, maintain product freshness, and assist with samples and promotions to drive sales.

Responsibilities include handling inventory, following temperature logs, and ensuring accurate labeling and safety. Prior retail experience is helpful and basic math skills are desirable.

Qualifications

• Customer service experience required.
• Strong communication and basic math skills.
• Ability to obtain a food handler permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens per guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare and mix ingredients according to recipe using kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality to ensure freshness and review sell-by dates.
• Operate kitchen equipment and labeling machines as required.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Customer service

Effective communication

Knowledge of basic math

Food handlers permit

Job description

Kroger in Richmond, VA is seeking a Grocery Clerk for Bakery/Deli to deliver exceptional customer service and prepare items to order. You will work with bakery equipment, maintain product freshness, and assist with samples and promotions to drive sales.

Responsibilities include handling inventory, following temperature logs, and ensuring accurate labeling and safety. Prior retail experience is helpful and basic math skills are desirable.