Cheese Shop Experience Associate

Kroger; Charlottesville (VA); On-site; USD 19,000 - 23,000; Full time

Job summary

Kroger in Charlottesville, VA is seeking a customer-focused team member to assist the Deli/Bakery department in delivering exceptional service and maintaining a safe, clean environment. You will help achieve department sales goals, respond to customer inquiries, and support product preparation and stocking with accuracy and care.

The role emphasizes product knowledge, sample presentation, adherence to food safety standards, and teamwork to ensure a positive shopping experience for all customers.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Responsibilities

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of Cheese Shop specials
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
• Adequately prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness. Review sell by dates and take appropriate action
• Label, stock and inventory department merchandise

Skills

Effective communication

Basic math

Stress management

Customer service

Education

High school education or equivalent

Job description

Kroger in Charlottesville, VA is seeking a customer-focused team member to assist the Deli/Bakery department in delivering exceptional service and maintaining a safe, clean environment. You will help achieve department sales goals, respond to customer inquiries, and support product preparation and stocking with accuracy and care.

The role emphasizes product knowledge, sample presentation, adherence to food safety standards, and teamwork to ensure a positive shopping experience for all customers.