Cheese Shop Customer Experience Specialist

Kroger; Manhattan (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in the deli/bakery department seeks a team member to deliver exceptional customer service, maintain a safe and clean environment, and support department goals. You will collaborate with the Deli/Bakery Merchandising teams to engage customers, offer samples, and ensure product freshness and proper portions.

Adhere to all food safety guidelines and store policies. Responsibilities include assisting customers, stocking and labeling merchandise, and reporting safety or stock discrepancies to

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Responsibilities

• Create outstanding customer experience through exceptional service.
• Assist department manager in achieving sales and profit goals.
• Monitor and enforce quality assurance standards.
• Work with Deli/Baker Merchandising and Deli/Bakery teams to engage customers.
• Provide product samples to help customers discover new items.
• Inform customers of specials and new items.
• Ensure correct portions and prevent shrink by preparing and packaging accurately.
• Label, stock and inventory department merchandise; maintain freshness and dates.
• Report discrepancies and safety concerns to store management.

Skills

Effective communication

Basic math

Stress management

Education

High school education or equivalent

Job description

Kroger in the deli/bakery department seeks a team member to deliver exceptional customer service, maintain a safe and clean environment, and support department goals. You will collaborate with the Deli/Bakery Merchandising teams to engage customers, offer samples, and ensure product freshness and proper portions.

Adhere to all food safety guidelines and store policies. Responsibilities include assisting customers, stocking and labeling merchandise, and reporting safety or stock discrepancies to