Checkout Leader & Customer Experience Champion

Lowe's Companies, Inc.; Strongsville (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe’s Companies, Inc. in Strongsville, OH is hiring for a customer-focused associate to assist shoppers, operate registers, and support store operations. You will help customers locate products, demonstrate options, and complete transactions with accuracy and courtesy.

Ideal candidates have cash-handling experience, strong communication, and a willingness to train on store processes to maximize customer satisfaction and sales efficiency.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience using basic computer and retail tech.
• Retail cashier experience preferred.
• Ability to obtain sales-related licensure if required.

Responsibilities

• Provide SMART customer service and assist customers in locating and selecting merchandise.
• Operate cash register and process transactions, returns, and refunds per policy.
• Greet customers, answer questions, and guide them to departments and projects.
• Coordinate with associates and support across departments to meet customer needs.
• Support loss prevention and maintain store cleanliness and organization.

Skills

Customer service

Cashier duties

Retail sales

Communication

Education

High school diploma or GED

Tools

Cash register system

POS terminal

Zebra phone

CCTV surveillance system

Job description

Lowe’s Companies, Inc. in Strongsville, OH is hiring for a customer-focused associate to assist shoppers, operate registers, and support store operations. You will help customers locate products, demonstrate options, and complete transactions with accuracy and courtesy.

Ideal candidates have cash-handling experience, strong communication, and a willingness to train on store processes to maximize customer satisfaction and sales efficiency.