Lead Cashier & Customer Experience Leader

Lowe's Companies, Inc.; Camden (DE); On-site; USD 26,000 - 36,000; Full time

Job summary

Lowe's Companies, Inc. is seeking motivated associates to deliver SMART customer service and assist customers with locating, selecting, and loading merchandise.

You will engage customers, answer questions, and help with price checks and loading tasks in a fast-paced retail setting. The role includes operating the cash register, handling transactions, and supporting store processes while maintaining safety and store standards.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Provides proper monetary change to CSA Front End associates for register activities

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

Lowe's Companies, Inc. is seeking motivated associates to deliver SMART customer service and assist customers with locating, selecting, and loading merchandise.

You will engage customers, answer questions, and help with price checks and loading tasks in a fast-paced retail setting. The role includes operating the cash register, handling transactions, and supporting store processes while maintaining safety and store standards.