Check-In Receptionist (Madison location)

Southern Orthopaedic Surgeons, LLC; Rainbow (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Southern Orthopaedic Surgeons, LLC seeks a Check-In Receptionist to join our Madison office. You will handle patient registration and check-in, verify insurance, collect copays, and direct patients to the correct provider or department.

A friendly, professional demeanor is essential to greet visitors and support smooth clinic flow. The role requires strong communication, organization, and attention to detail, with the ability to work in a fast-paced orthopedic practice.

Qualifications

• Ability to project a professional image with a strong sense of ethics.
• Excellent verbal and written communication skills.
• Strong organizational, prioritizing and analytical skills.
• High school graduate or equivalent required.

Responsibilities

• Complete patient registration and check in process, verifying insurance benefits
• Obtain necessary referrals
• Collect and post patient copays and payments
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Scheduling appointments
• Assists patients as necessary. Contacts appropriate parties for transportation.
• Managing payment batches and submitting daily balance sheets
• Maintains reception area in a neat and orderly condition
• Assists patients with electronic kiosks

Skills

Professional image

Verbal & written communication

Organizational skills

Education

High school diploma or equivalent

Job description

Job Category: ADMINISTRATION

Requisition Number: CHECK002725

• Posted : September 21, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Madison, AL 35758, USA

Description

The Check-In Receptionist is responsible for all aspects of patient registration and check in, as well as insurance verification. This member of our fast-paced orthopedic practice will greet, assist, and provide direction and information to patients and visitors.

Duties/Responsibilities:

• Complete patient registration and check in process, verifying insurance benefits
• Obtain necessary referrals
• Collect and post patient copays and payments
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Scheduling appointments
• Assists patients as necessary. Contacts appropriate parties for transportation.
• Managing payment batches and submitting daily balance sheets
• Maintains reception area in a neat and orderly condition
• Assists patients with electronic kiosks

Required Skills/Abilities:

• Ability to project a professional image with a strong sense of ethics
• Excellent verbal and written communication skills.
• Strong organizational, prioritizing and analytical skills.

Education and Experience:

• High school graduate or equivalent required.

Physical Requirements:

• Prolonged standing and/or periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

• High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.