Patient Check-In & Front Desk Specialist (Flexible Scheduling)

Southern Orthopaedic Surgeons, LLC; Rainbow (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Southern Orthopaedic Surgeons, LLC seeks a Check-In Receptionist to join our Madison office. You will handle patient registration and check-in, verify insurance, collect copays, and direct patients to the correct provider or department.

A friendly, professional demeanor is essential to greet visitors and support smooth clinic flow. The role requires strong communication, organization, and attention to detail, with the ability to work in a fast-paced orthopedic practice.

Qualifications

• Ability to project a professional image with a strong sense of ethics.
• Excellent verbal and written communication skills.
• Strong organizational, prioritizing and analytical skills.
• High school graduate or equivalent required.

Responsibilities

• Complete patient registration and check in process, verifying insurance benefits
• Obtain necessary referrals
• Collect and post patient copays and payments
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Scheduling appointments
• Assists patients as necessary. Contacts appropriate parties for transportation.
• Managing payment batches and submitting daily balance sheets
• Maintains reception area in a neat and orderly condition
• Assists patients with electronic kiosks

Skills

Professional image

Verbal & written communication

Organizational skills

Education

High school diploma or equivalent

Job description

Southern Orthopaedic Surgeons, LLC seeks a Check-In Receptionist to join our Madison office. You will handle patient registration and check-in, verify insurance, collect copays, and direct patients to the correct provider or department.

A friendly, professional demeanor is essential to greet visitors and support smooth clinic flow. The role requires strong communication, organization, and attention to detail, with the ability to work in a fast-paced orthopedic practice.