Medical Office Receptionist

Southern Orthopaedic Surgeons, LLC; Alexandria (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

Southern Orthopaedic Surgeons, LLC in Alexandria, LA is seeking a dependable Check-In Team Member to warmly greet patients in person and by phone, ensuring smooth arrivals and supporting efficient scheduling.

Responsibilities include patient check-in/out, collecting co-pays, updating records, and balancing a cash drawer. Ideal candidates have a High School diploma and at least 1 year of experience in a medical office with insurance verification knowledge.

Qualifications

• High School diploma or better.
• 1 year: Basic insurance verification knowledge
• 1 year: Medical office setting

Responsibilities

• Patient check-in and check-out
• Schedule return appointments
• Collect co-pays and deductibles
• Maintain and balance a cash drawer
• Obtain benefit information from third party payers
• Chart preparation for physicians

Education

High School or better.

Job description

We area fast-paced medical office looking to hire a dependable, energetic teammate who knows the importance of being the first person our patients meet. Our Check In staff play a key role in representing our practice within the community. The ideal candidate must be friendly and confident with excellent customer service skills.

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring to questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Responsibilities include:

• Patient check-in and check-out
• Schedule return appointments
• Collect co-pays and deductibles
• Maintain and balance a cash drawer
• Obtain benefit information from third party payers
• Chart preparation for physicians

Qualifications

Behaviors

Preferred

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Loyal

: Shows firm and constant support to a cause

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Team Player

: Works well as a member of a group

Education

Required

High School or better.

Experience

Required

• 1 year: Basic insurance verification knowledge
• 1 year: Medical office setting

Equal Opportunity Employer
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