Check-In Clerk (Onsite/Offsite)

Sky Health Care Management; Baton Rouge (LA); Hybrid; USD 29,000 - 46,000; Full time

Job summary

Sky Health Care Management in Baton Rouge is seeking a courteous Check-In Clerk to verify appointments or arrivals, update records, and direct people to the next step. Some duties may be onsite; remote work may be possible for related administrative tasks.

As part of the role, you will welcome visitors, verify details, maintain logs, provide directions, and protect confidential information while following procedures and responding to busy periods with efficiency.

Qualifications

• Friendly, professional communication and customer-service skills.
• Strong attention to detail and organizational ability.
• Basic computer proficiency and comfort learning check-in systems.
• Ability to follow instructions and manage busy periods.
• Previous reception, clerical, or customer service experience is preferred but not required.

Responsibilities

• Welcome and check in visitors, customers, guests, or clients.
• Verify appointment details and enter information accurately.
• Maintain check-in logs and update records in company systems.
• Provide directions and answer routine questions.
• Notify the appropriate staff when arrivals or issues require attention.
• Protect confidential information and follow established procedures.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Tools

Check-in systems

Job description

About the Role

We're seeking a courteous, detail-oriented Check-In Clerk to help verify appointments or arrivals, update records, and direct people to the appropriate next step. Some check-in duties require an onsite presence; remote work may be possible for related administrative tasks.

Responsibilities

• Welcome and check in visitors, customers, guests, or clients.
• Verify appointment details and enter information accurately.
• Maintain check-in logs and update records in company systems.
• Provide directions and answer routine questions.
• Notify the appropriate staff when arrivals or issues require attention.
• Protect confidential information and follow established procedures.

Qualifications

• Friendly, professional communication and customer-service skills.
• Strong attention to detail and organizational ability.
• Basic computer proficiency and comfort learning check-in systems.
• Ability to follow instructions and manage busy periods.
• Previous reception, clerical, or customer service experience is preferred but not required.

Work Arrangement

This position may be onsite or remote depending on assigned duties. Confirm which responsibilities can be performed remotely, along with the schedule, location, and equipment.

PAY: $21.31-$33.20 Hourly