Check-In/Check Out-Representative - Meridian Clinic

Full Circle Health; Meridian (ID); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health & dental plans

Life insurance

Disability (long-term)

Employee assistance program

PTO 19 days annual

Retirement plan

Job summary

Full Circle Health is seeking a Check-In/Check-Out Representative for the Meridian clinic. This full-time role supports the front desk, guiding patients through check-in and checkout with a focus on service quality and efficient clinic operations.

The ideal candidate has at least 2 years of customer service experience, preferably in a medical office. High School Diploma or GED required; certification as a Medical Interpreter is a plus.

Qualifications

• 2+ years customer service experience required; medical office experience preferred.
• Call center experience preferred.
• Certified Medical Interpreter preferred.

Responsibilities

• Assist patients with check-in and checkout processes to maximize patient satisfaction.
• Support reception department and ensure smooth front-desk operations.
• Maintain accurate patient information and coordinate with clinical staff.

Skills

Customer service

Communication

Education

High School Diploma / GED

Job description

Job Details:

Job Location: Meridian Clinic - Meridian, ID 83642, Position Type: Full-time, Education Level: High School Diploma / GED, Job Shift: Daytime + Occasional Evening / Weekend, We are searching for a receptionist to join our Meridian clinic!

Purpose

The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of Full Circle Health (FCH). The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Schedule - 7:45am – 4:45pm, Monday-Friday with evening clinic coverage every other week.

Who We Are -At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.

Our Guiding Principles -We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.

• Open Doors: We welcome all members of the community emphasizing access to care for those with limited choices.
• Open Minds:As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.
• Open Hearts:Compassionate care is at our core!

Benefit Information

• Multiple health and dental plans
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually and PTO starting at 19days per year.
• Retirement program with auto enrollment and match

Qualifications: Education

• High School/GED

Experience

• 2 or more years customer service experience required; previous medical office experience preferred, and previous call center experience preferred.

Licensure / Certification:

• Certified Medical Interpreter, preferred.

Other

• Our organization is a tobacco-free workplace.
• We require immunizations for all staff to includean annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.