Patient Access Representative - Boise

Full Circle Health; Boise (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental plans

Life insurance and long-term-disabilty

Employee assistance program

Paid holidays and PTO

Retirement program with auto-enroll &

Job summary

Full Circle Health in Boise, ID is seeking a Patient Access Representative to join our team. The role focuses on guiding patients through the scheduling process to ensure excellent service and smooth clinical operations.

Shifts are daytime, Monday through Friday, 8:00am–5:00pm, with a focus on accessibility and compassionate care. Ideal candidates bring at least 2 years of customer service, with medical office or call center experience preferred.

Qualifications

• 2+ years of customer service experience required.
• Previous medical office experience preferred.
• Previous call center experience preferred.

Responsibilities

• Assist patients to navigate the Full Circle Health scheduling process to maximize satisfaction and operational efficiency.
• Handle patient inquiries and provide information about scheduling, billing, and services.

Skills

Customer service

Education

High School / GED

Job description

Patient Access Representative - Boise# Patient Access Representative - BoiseEmerald Administration - Boise, ID 83704## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelHigh School Diploma / GEDTravel PercentageNegligibleCategoryCustomer Service## Description**We are searching for a Patient Access Representative to join our team!****Purpose** The Patient Access Representative (PAR) shall be accountable for successfully assisting patients to navigate the Full Circle Health scheduling process to maximize customer / patient satisfaction and clinical operations. **Schedule -**8:00am – 5:00pm, Monday - Friday daytime shifts.**Who We Are -**At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.**Our Guiding Principles -**We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.* Open Doors: We welcome all members of the community emphasizing access to care for those with limit choices.* Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.* Open Hearts: Compassionate care is at our core!**Benefit Information**We offer a well-rounded benefits package to include everything you would expect* Multiple health and dental plans* No cost to employee life insurance, long term disability, employee assistance program, and financial advisors* A variety of other optional benefits* 6.5 paid holidays annually and PTO starting at 19 days per year* Retirement program with auto enrollment and match## Qualifications**Education*** High School/GED**Experience*** 2 or more years customer service experience required; previous medical office experience preferred and previous call center experience preferred.**Other*** Our organization is a tobacco-free workplace.* We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.