Check Control & Mail Operations Lead

Lereta Llc; Pomona (CA); Hybrid; USD 63,000 - 77,000; Full time

Job summary

Lereta Llc in Pomona, CA is seeking a Check Control Supervisor to direct, coordinate and secure checks received by the Dallas Tax Operations teams, ensuring accurate disposition and timely delivery to taxing agencies nationwide.

The role collaborates with Payments, Refunds, Client Care and Redemptions teams, develops productivity metrics, and leads a team to meet SLAs while maintaining a high level of accuracy and security.

Qualifications

• 3+ years related experience.
• High School Diploma or equivalent.
• Bachelor's Degree or equivalent preferred.

Responsibilities

• Safely receives, secures, and disposition checks for DTO and taxing agencies.
• Prints, reconciles checks with remittance data, and ensures accuracy.
• Oversees incoming/outgoing mail, manages postage, and tracks packages.
• Schedules courier services and ensures timely delivery and deadlines.
• Hires, trains, mentors, and conducts performance reviews.
• Maintains client relations and monitors SLAs to meet client needs.

Skills

Communication

Detail-oriented

Independent worker

Teamwork

Education

High School Diploma or equivalent

Bachelor’s Degree or equivalent

Job description

Lereta Llc in Pomona, CA is seeking a Check Control Supervisor to direct, coordinate and secure checks received by the Dallas Tax Operations teams, ensuring accurate disposition and timely delivery to taxing agencies nationwide.

The role collaborates with Payments, Refunds, Client Care and Redemptions teams, develops productivity metrics, and leads a team to meet SLAs while maintaining a high level of accuracy and security.