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Job summary
A leading consulting firm is seeking a ChatBot QA specialist in Charlotte, NC for an 18-month contract. The role requires strong expertise in chatbot workflows and virtual assistance, focusing on translating user requirements into structured solutions. Candidates should have over 5 years of experience and a background in computer science. This position offers a hybrid work model, with competitive pay ranging from $45 to $50 per hour.
Qualifications
Minimum of 5+ years of experience working with Chatbot or virtual assistants.
Hands-on experience with NLP-based virtual assistance and chatbots.
Strong background in building conversation flows and decision logic.
Responsibilities
Translate requirements into architecture and design documents.
Gather functional, non-functional, and technical requirements.
Act as a subject matter expert for scope and requirement decisions.
Skills
NLP-based virtual assistance
Building conversation flows
Data mapping
Excellent communication skills
Organizational skills
Analytical thinking
Education
Computer Science/Engineering Degree
Tools
Visio
Figma
Tableau
Job description
A leading consulting firm is seeking a ChatBot QA specialist in Charlotte, NC for an 18-month contract. The role requires strong expertise in chatbot workflows and virtual assistance, focusing on translating user requirements into structured solutions. Candidates should have over 5 years of experience and a background in computer science. This position offers a hybrid work model, with competitive pay ranging from $45 to $50 per hour.