Charter Sales Manager

Coach USA; Hanover (MD); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Company-paid and voluntary life保险

401(k) plan

Paid time off

Employee Assistance Program (EAP)

Tickets At Work membership for deals

Growth opportunities with large North‑

Paid Weekly

Job summary

Coach USA in Hanover, MD seeks a Charter Sales Manager to identify new prospects and develop charter business. The role focuses on growing monthly sales targets through direct outreach and coordination with Operations to ensure top-tier service.

The position is full-time with compensation up to $85,000 based on experience, and requires Monday–Friday schedule with possible weekends. Strong communication and MS Office skills are essential.

Qualifications

• Excellent communication skills.
• 3-5 yrs. experience in Sales.
• Proficiency with Microsoft Office suite.
• Strong oral and written communication abilities.
• Time management and organization.
• Ability to travel as needed.

Responsibilities

• Answer Charter calls, emails, quotes and direct inquiries to the appropriate department.
• Quote and book charters via phone, email or walk-in.
• Pursue new business to meet revenue goals.
• Cold calling and outside sales when required.
• Use the company’s sales booking system to track availability and bookings.

Skills

Communication

Sales experience

MS Office

Oral & written skills

Time management

Travel readiness

Tools

Distinctive system

Job description

Location: Hanover, MD

Schedule: Monday-Friday (Weekends if needed)

Job Description

Charter Sales Manager

Full Time

Location: Hanover, MD

Compensation: Up to $85,000 (Based upon experience)

Schedule: Monday-Friday (Weekends if needed)

Coach USA/Dillons in Hanover is looking for a highly organized and detail-oriented Charter Sales Manager for our charter services. We are looking for a proven sales professional to identify new prospects and develop new business opportunities within our charter segment.

The Charter Sales Manager will be responsible to grow sales based on monthly goals set by the General Manager. Coordination with the Operations Department will be a must to maintain a high level of customer satisfaction. The successful candidate will be highly motivated by challenge and the opportunity to increase profitability for the organization.

What We Offer

• Health, Dental, and Vision Insurance
• Term life insurance (company paid and voluntary)
• 401(k) plan
• Generous Paid time off
• Employee Assistance Program “EAP”
• Free membership for “Tickets At Work” for exclusive employee deals
• Growth Opportunities with one of the largest privately held transportation companies in North America.
• Paid Weekly

Description

• Answer all Charter calls, emails, quotes & direct calls when needed to the appropriate department
• Quote all charter trips & Book Charters via phone, email or walk-in
• Pursue for new business based on market knowledge and company objectives to meet revenue budget goals.
• Cold calling and Outside sales, when required.
• Use the company’s sales booking systems in making sales, tracking availability, and maximizing customer contacts; currently Distinctive.
• Monitor industry trends and customer preferences to determine focus on sales efforts.
• Maintain weekly call spreadsheet of all calling efforts, marketing efforts and business wins.
• Daily communication with the Operational team to ensure quality service.
• Manage small or large charter projects, when required.
• Payment Follow ups for upcoming trips/request & upload signed contracts
• Enter charter payments (credit cards, checks, cash)
• Prepare Expense money & envelopes for charters
• Prepare paperwork for drivers (maps, instructions, work orders)
• Employee Uniforms (Ordering, Distributing, Vouchers, etc. when required)
• Assist in preparation of regulatory scheduled reports
• Projects requested by your manager
• Other tasks needed within Office duties for the Sales Dept/Office

Minimum Requirements

• Excellent communication skills.
• 3-5 yrs. experience in Sales
• Reliable transportation with the ability to travel
• Proficiency with Microsoft Office suite
• Strong oral and written skills
• Ability to effectively present information in a clear, concise format one-on-one and in small groups
• Ability to demonstrate reasoning capability by dealing with problems involving several concreate variables in standardized situations
• Transportation Industry experience is a plus
• Time Management
• Adaptability

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.