Charter Sales Leader: Grow Charters & Revenue

Coach USA / Megabus; Hanover (MD); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Term life insurance

401(k)

Paid time off

Employee Assistance Program

Tickets At Work access

Growth opportunities

Paid weekly

Job summary

Coach USA in Hanover, MD is seeking a highly organized Charter Sales Manager to grow our charter services. This full-time role reports to the General Manager and requires a proven sales track record to identify new prospects, develop opportunities, and convert them into revenue while maintaining the highest levels of customer satisfaction.

You will coordinate with Operations, quote trips, book charters, and pursue new business to meet monthly revenue goals.

Qualifications

• 3-5 years in sales required.
• Excellent communication skills required.
• Proficiency with Microsoft Office.
• Strong verbal and written skills.
• Must have reliable transportation and travel.
• Experience in transportation industry is a plus.

Responsibilities

• Answer charter calls, emails, quotes & direct calls when needed to the appropriate department.
• Quote all charter trips & book charters via phone, email or walk-in.
• Pursue for new business based on market knowledge and company objectives to meet revenue budget goals.
• Cold calling and Outside sales, when required.
• Use the company’s sales booking systems in making sales, tracking availability, and maximizing customer contacts; currently Distinctive.
• Monitor industry trends and customer preferences to determine focus on sales efforts.
• Maintain weekly call spreadsheet of all calling efforts, marketing efforts and business wins.
• Daily communication with the Operational team to ensure quality service.
• Manage small or large charter projects, when required.
• Payment follow ups for upcoming trips/requests & upload signed contracts
• Enter charter payments (credit cards, checks, cash)
• Prepare Expense money & envelopes for charters
• Prepare paperwork for drivers (maps, instructions, work orders)
• Employee Uniforms (Ordering, Distributing, Vouchers, etc. when required)
• Assist in preparation of regulatory scheduled reports
• Projects requested by your manager
• Other tasks needed within Office duties for the Sales Dept/Office

Skills

Sales experience

Excellent communication

MS Office

Written communication

Travel availability

Transportation industry

Tools

Microsoft Office

Job description

Coach USA in Hanover, MD is seeking a highly organized Charter Sales Manager to grow our charter services. This full-time role reports to the General Manager and requires a proven sales track record to identify new prospects, develop opportunities, and convert them into revenue while maintaining the highest levels of customer satisfaction.

You will coordinate with Operations, quote trips, book charters, and pursue new business to meet monthly revenue goals.