Charter Operations Specialist

Socket.dev; Lawrence (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement savings plan

Paid time off

Job summary

Summit School Services is seeking an organized administrative professional to support charter and field trip operations in Lawrence, KS. You will handle bookings, pricing, data entry, and coordination with drivers and dispatchers.

The role requires 3–5 years in customer service, strong data entry skills, and proficiency with Microsoft Office. CDL eligibility is a plus, with a focus on accuracy and professional communication.

Qualifications

• High school diploma or equivalent required; college courses preferred.
• 3–5 years of experience in a customer service environment.
• Strong customer service, data entry and communication skills.

Responsibilities

• Take field trip or Charter orders by email or phone.
• Provide accurate pricing information.
• Enter and record trips in the company’s proprietary data base system.
• Determine map routes, assign driver coverage and share trip details.
• Generate trip reports for CSC management.
• Communicate with customers, invoice trips and track payments.
• Complete AR, AP and Payroll tasks related to Charter trips.
• Perform general office duties including letters, reports and filing.
• Encourage compliance with company policies and procedures.
• Perform various administrative tasks; other duties as assigned.

Skills

Customer service

Data entry

Communication

Organization

Phone etiquette

Education

High School Diploma

CDL (preferred)

Tools

Microsoft Office

Excel

Job description

Summit School Services is seeking an organized administrative professional to support charter and field trip operations in Lawrence, KS. You will handle bookings, pricing, data entry, and coordination with drivers and dispatchers.

The role requires 3–5 years in customer service, strong data entry skills, and proficiency with Microsoft Office. CDL eligibility is a plus, with a focus on accuracy and professional communication.