Charles Hotel In Harvard Square - Housekeeping Supervisor

Aimbridge Hospitality; Cambridge (MA); On-site; USD 37,195; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company in Cambridge, MA, is seeking a Housekeeping Supervisor to oversee daily operations and manage a hardworking team. The role involves ensuring cleanliness and safety standards while inspiring staff through effective leadership. Candidates should have 2-3 years of experience in a hotel or related field, excellent communication skills, and a flexible schedule. This position offers competitive compensation of $27.00/hour and benefits after an initial waiting period.

Qualifications

• Must have 2-3 years of experience in a hotel or related field.
• Previous supervisory experience preferred.
• Flexible availability to work morning, afternoon, and evenings.

Responsibilities

• Oversee daily housekeeping operations with inspections and reports.
• Lead and inspire housekeeping staff with training and support.
• Manage lost-and-found items and maintain key control.
• Ensure cleanliness standards across facilities and equipment.

Skills

Leadership

Operational Management

Safety and Security

Communication

Sanitation Standards

Education

High School diploma or equivalent

College coursework in a related field

Job description

Charles Hotel In Harvard Square - Housekeeping Supervisor Address One Bennett St, Cambridge, MA, 02138 Compensation $27.00/hour

Job Description

The position requires flexible availability (being available to work morning, afternoon, and evenings).

Join Our Team as a Housekeeping Supervisor

As a Housekeeping Supervisor, you're the behind-the-scenes hero making sure every guest’s stay is spotless and unforgettable. You’ll lead a hardworking team, keep daily operations running smoothly, and step up when the Housekeeping Manager is away. From fresh linens to flawless rooms, you set the standard for clean, comfortable, and welcoming—and inspire your team to do the same. If you love leading with energy and keeping things organized with style, this role is your perfect fit.

Key Skills / Responsibilities

• Operations Boss: Oversee daily housekeeping operations with precision —inspections, reports, and productivity checks are your jam. You make sure everything runs smoothly and up to standard.
• Team Captain: Lead and inspire Room Attendants and House Attendants with clear communication, hands‑on training, and a positive vibe that keeps the team motivated and on point.
• Safety & Security Pro: Handle lost-and-found items with care, maintain key control, and manage access to sensitive areas like master keys, storage rooms, and secure files—all while keeping safety top of mind.
• Cleanliness Champion: Set the bar high for sanitation and cleanliness across all facilities and equipment. You’re the reason everything looks fresh, feels safe, and exceeds expectations.

Education & Experience

• High School diploma or equivalent; college coursework in a related field is a plus.
• 2-3 years of experience in a hotel or related field is required.
• Previous supervisory experience preferred.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world‑class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.