Charles Hotel In Harvard Square - Bell Attendant

Aimbridge Hospitality LLC; Cambridge (MA); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

401k Retirement Plan

Paid Time Off

Job summary

Aimbridge Hospitality LLC is looking for a Bell Attendant at The Charles Hotel in Cambridge. In this role, you will greet guests warmly, manage their luggage with care, and provide insider tips on local attractions. Applicants should have a high school diploma and a valid driver's license with a good driving record. You’ll be part of a team ensuring guests have an unforgettable stay, with benefits including medical coverage and a 401k plan.

Qualifications

• High school diploma (or equivalent) and valid state driver’s license.
• At least one year of driving experience.
• Ability to stay calm and composed under pressure.

Responsibilities

• Greet guests with genuine warmth and a service-first smile.
• Load, unload, and tag bags, escorting guests to their rooms.
• Keep scoop on all local hotspots and attractions.

Skills

Strong communication

Decision-making skills

Calm under pressure

Education

High school diploma or equivalent

Valid state driver's license

Job description

Charles Hotel In Harvard Square - Bell Attendant Address One Bennett St, Cambridge, MA, 02138 Compensation $12.00/hour

Description

Join Our Team as a Bell Attendant!

Ready to be the ultimate guest experience hero? As our Bell Attendant, you’ll whisk guests to and from the hotel in style, sharing your insider tips on the best restaurants and must-see sights around town—think of yourself as their personal adventure guide! You’ll help guests with their bags, keep our vehicles looking spotless, and jump in at the front desk whenever needed. From handling concierge requests to ensuring every guest has an unforgettable stay, you’ll do it all with a warm smile, quick wit, and can-do attitude!

Key Skills & Responsibilities

• Welcome Wagon Pro: Greet every guest and teammate with genuine warmth and a service-first smile, making every encounter feel like the start of a grand adventure!
• Style & Shine Specialist: Rock your uniform and name tag with pride, always looking sharp and polished to represent us at our best—because first impressions count!
• Luggage Legend: Swiftly load, unload, and tag bags, escorting guests to their rooms like VIPs, and taking care of every suitcase, package, and special delivery with flair.
• Info Insider: Keep the scoop on all the local hotspots, attractions, and transportation options, ready to share maps and directions or answer any burning questions at a moment’s notice.
• Trustworthy Trailblazer: Safeguard sensitive areas, master keys, and guest privacy with top-notch responsibility and sound judgment—always upholding our reputation and safety standards while driving, assisting, and leading behind the scenes.

Education & Experience

• High school diploma (or equivalent) and valid state driver’s license with acceptable driving record
• At least one year of driving experience
• Strong communication and decision‑making skills
• Ability to stay calm, composed, and objective under pressure

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world‑class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.