Chargeback & Dispute Analyst

Lenmar Consulting Inc; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Lenmar Consulting Inc seeks a detail-oriented Chargeback Analyst to investigate and process card disputes, manage chargebacks and fund recovery, ensuring compliance with card network rules and applicable regulations.

Responsibilities include researching disputes, processing chargebacks, reviewing merchant responses, communicating with cardholders and credit unions, and ensuring timely processing and regulatory adherence.

Qualifications

• Requires a high school diploma or GED.
• 1+ year of customer service experience.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Research and resolve cardholder disputes.
• Process chargebacks and recover funds.
• Review merchant responses and determine next steps.
• Communicate with cardholders, credit unions, and internal teams.
• Ensure timely processing and regulatory compliance.

Skills

Dispute research

Analytical thinking

Attention to detail

Regulatory compliance

Education

High School Diploma

Job description

Lenmar Consulting Inc seeks a detail-oriented Chargeback Analyst to investigate and process card disputes, manage chargebacks and fund recovery, ensuring compliance with card network rules and applicable regulations.

Responsibilities include researching disputes, processing chargebacks, reviewing merchant responses, communicating with cardholders and credit unions, and ensuring timely processing and regulatory adherence.