Channel Ticketing Specialist

MGM Resorts International; Nevada; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel, F&B, retail, and娱乐

Free parking

Health & Income Protection

Professional development

Job summary

MGM Resorts International is seeking a Channel Ticketing Specialist to maintain Archtics/Ticketmaster event programming and support box offices with timely, courteous service.

The ideal candidate has 2+ years in Architics and hospitality, can work varied shifts, and has ticketing system experience. This on-site role offers the starting rate and room for growth within a premier entertainment company.

Qualifications

• 2+ years experience in Architics or equivalent training/experience.
• 2+ years hospitality industry experience.
• Able to work varied shifts including weekends/holidays.
• Associate’s degree preferred.

Responsibilities

• Maintain ticket blocks, pricing, and inventory for outlets.
• Manage content and promotions on property websites.
• Monitor systems/interfaces for ticketing operations; advise management.
• Conduct random checks for rate integrity and competitive set.
• Assist in development of managerial reports for tracking and analysis.
• Perform event programming: building events, ticket types, holds, templates, fees.

Skills

Archtics knowledge

Hospitality experience

Ticketing system experience

Weekend/holiday shifts

Education

Associate’s degree (preferred)

Tools

Archtics/Ticketmaster

Job description

US, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Channel Ticketing Specialist to accurately maintain all aspects of the Archtics/Ticketmaster event programming. Supports the property box offices and show partners with their programming in a timely and courteous manner.

THE STARTING RATE: $21.00 Hourly

THE DAY-TO-DAY:

• Maintain and monitor the size of ticket blocks, ticket prices, and the inventory of all ticket outlets.
• Maintain functionality, content, marketing promotions on all property websites.
• Monitor functionality of systems and interfaces for all ticketing operations and advise management.
• Conduct random shops of all channels to ensure rate integrity and competitive set as required.
• Monitor available inventory and advise management of potential revenue opportunities, and recommended allocation changes.
• Assist in development, daily preparation, and communication of all managerial reports used for tracking, analysis, and monitoring of ticketing.
• Perform event programming: Event building, ticket types, hold classes, ticket templates, confirmation templates, service fees, promotion and wholesaler inventory, allocations and creation of internet links.

THE IDEAL CANDIDATE:

• Has 2+ Years of prior relevant experience in Architics or an equivalent of training and experience
• Has 2+ Years of prior relevant experience in hospitality industry
• Work varied shifts, to include weekends and holidays
• Have an Associate’s Degree- Preferred
• Has 6+ Months of prior relevant experience working with any ticketing system - Preferred
• Experience in Entertainment and/or Ticket Office - Preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16183