Channel Ticketing Specialist

MGM Resorts International; Las Vegas (NV); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts

Free parking

Health & income protection

Development opportunities

Job summary

MGM Resorts International is seeking a Channel Ticketing Specialist to maintain Archtics/Ticketmaster event programming and support box offices with timely, courteous service.

You will manage ticket blocks, prices, and inventory while monitoring system functionality and promoting rate integrity across channels to maximize revenue opportunities.

Qualifications

• 2+ years of Architics experience or equivalent training
• 2+ years of hospitality industry experience
• Shifts include weekends and holidays
• Associate's Degree - Preferred
• 6+ months experience with any ticketing system - Preferred
• Entertainment/Ticket Office experience preferred

Responsibilities

• Maintain ticket blocks, prices, and inventory across outlets
• Manage website content and marketing promotions for property sites
• Monitor ticketing system interfaces and report to management
• Perform random checks to ensure rate integrity and competitive positioning
• Advise on inventory and revenue opportunities and allocations
• Prepare and communicate managerial reports for ticketing analysis
• Handle event programming: event building, ticket types, templates, fees, and inventory

Skills

Architics experience

Hospitality industry knowledge

Education

Associate's Degree - Preferred

Tools

Ticketing system

Job description

US, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

It is the primary responsibility of the Channel Ticketing Specialist to accurately maintain all aspects of the Archtics/Ticketmaster event programming. Supports the property box offices and show partners with their programming in a timely and courteous manner.

THE STARTING RATE

$21.00 Hourly

THE DAY-TO-DAY

• Maintain and monitor the size of ticket blocks, ticket prices, and the inventory of all ticket outlets.
• Maintain functionality, content, marketing promotions on all property websites.
• Monitor functionality of systems and interfaces for all ticketing operations and advise management.
• Conduct random shops of all channels to ensure rate integrity and competitive set as required.
• Monitor available inventory and advise management of potential revenue opportunities, and recommended allocation changes.
• Assist in development, daily preparation, and communication of all managerial reports used for tracking, analysis, and monitoring of ticketing.
• Perform event programming: Event building, ticket types, hold classes, ticket templates, confirmation templates, service fees, promotion and wholesaler inventory, allocations and creation of internet links.

THE IDEAL CANDIDATE

• Has 2+ Years of prior relevant experience in Architics or an equivalent of training and experience
• Has 2+ Years of prior relevant experience in hospitality industry
• Work varied shifts, to include weekends and holidays
• Have an Associate's Degree - Preferred
• Has 6+ Months of prior relevant experience working with any ticketing system - Preferred
• Experience in Entertainment and/or Ticket Office - Preferred

THE PERKS & BENEFITS

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.