Channel Sales - Sales Support Coordinator

Colonial Group; United States; Hybrid; USD 38,000 - 54,000; Full time

Job summary

The CE Shop is seeking a SalesSupportCoordinator to streamline channel sales activities, ensuring the sales team has data, marketing collateral and support to close deals. This full-time, non-exempt role is based in the US with office and remote work options.

Candidates typically bring 1–3 years of experience, a HS diploma, and proficiency in MS Office, Salesforce and Google tools. You will handle clerical tasks, assist with lead nurturing, event logistics and collateral development to improve

Qualifications

• Data entry experience.
• Extremely detail oriented and well-organized.
• Ability to work independently as well as within a team setting.
• Project management experience.
• Excellent written and verbal communication skills.
• Knowledge of standard sales concepts, practices and procedures.

Responsibilities

• Perform clerical and administrative duties (proposals, contracts, data entry, reporting, etc.) to support daily operations of the channel sales team.
• Provide customer service to the sales team and customers on existing products/services.
• Assist with lead development and marketing plans for partners and ensure alignment with strategy.
• Support logistics for events and conferences The CE Shop participates in.
• Assist in materials development, campaigns optimization, and onboarding of new business.

Skills

Independent judgment

Plan and prioritize

Written communication

Interpersonal skills

Time management

Education

HS Diploma

Associate degree preferred

Tools

MS Office

Salesforce

Google Workspace

Adobe Suite

Job description

Job Description - Sales SupportCoordinator

Division / Department: Channel Sales Reports to (position): Sales Operations Manager Level / Grade: Individual Contributor Location: Candidate must live in the US Employment Type: Full Time, Non-Exempt Work Conditions: Office Environment/Remote Travel: Up to 10% Telecommute: Yes Minimum Educational Required: HS Diploma / GED. 2 year associate degree in a related field is preferred. Years of Experience: 1-3 years of experience in a similar or related position

Position Summary:

The SalesSupportCoordinator is responsible for coordinating efforts within and supporting all sales activity within the channel sales department to ensure that sales personnel have necessary data, marketing collateral and sales support for success. The SalesSupportCoordinator will follow routine processes and handle detailed information to support sales personnel and customers.

Essential Functions/ Job Responsibilities:

• Perform miscellaneous clerical and administrative duties (proposals, contracts, data entry, reporting, system management, providing product information and training, qualifying leads and scheduling appointments, etc.) to assist with the daily operation of the channel sales team.

• Provide customer service to the sales team and their customers on existing products and services.

• Assist with list development and lead nurturing as well as the implementation of marketing plans for partners to ensure all is in compliance with our overall strategy.

• Support the logistics (booth preparation, scheduling, shipping materials and collateral, etc.) and coordination of event planning and conferences that The CE Shop participates in.

• Assist in the development and coordination of collateral materials, optimizing campaigns, and supporting sales procedures and sales on-boarding of new business.

Skills Required:

• Experience and independent judgment is required to plan, prioritize, meet deadlines and organize diversified workloads.

• Compose, type, and edit correspondence, reports, presentations, and other material.

• Handle routine and non-routine information and explain policies or processes when necessary.

• Organize and prioritize data and information into creative and logical sequence.

• Strong interpersonal skills.

Minimum Requirements:

• Data entry experience.

• Extremely detail oriented and well-organized.

• Ability to work independently as well as within a team setting.

• Project management experience.

• Excellent written and verbal communication skills.

• Knowledge and familiarity with standard concepts, practices and procedures within the sales field.

Technical Skills Required:

• Above average proficiency with MS Office Suite of products (MS Word, Excel, PowerPoint) and SalesForce

• Google platform (GoogleDocs, Google Mail, Google Calendar, Google Hangout)

• Familiar with Adobe solutions suites

• Skills necessary to operate standard office equipment

Supervisory Responsibility:

This position does not supervise the work of others.

Internal and External Interaction:

This position interacts with peers both in and out of department and their immediate manager on a regular basis.They may interact with customers and vendors directly in escalation or support situations in a large geographical area. They may interact with Managers in other departments.

Physical Requirements:

The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.