Channel Sales & Operations Specialist (Hybrid/Remote)

Confidential; United States; Hybrid; USD 36,000 - 40,000; Full time

Job summary

Confidential is seeking a Channel Sales & Operations Coordinator in London. Hybrid/remote flexibility with occasional Harrow office visits. You will support the Sales Director, manage partner records, and build dashboards to monitor performance and opportunities for process improvements.

The role requires 1-2 years in sales admin/ops, strong Excel and CRM skills, and a proactive, collaborative mindset in a tech-focused environment.

Qualifications

• 1-2 years' experience in Sales Administration, Sales Operations, Sales Support, Channel Support or similar role.
• Strong Excel skills, including pivot tables, lookups and data reporting.
• Experience using CRM systems and Power BI or similar reporting tools.
• Excellent organisational skills and a strong eye for detail.
• Confident communication skills, with the ability to work across different teams and external partners.
• A proactive attitude, with the ability to manage multiple priorities.
• A genuine interest in technology, process improvement and business operations.

Responsibilities

• Support the Sales Director with reports, presentations and sales performance updates.
• Maintain accurate partner, reseller and CRM records.
• Build and update dashboards using Power BI, Excel and CRM systems.
• Produce weekly and monthly reports covering sales pipelines, partner performance and commercial activity.
• Coordinating the onboarding of new reseller partners.
• Supporting the administration of contracts, renewals and vendor programmes.
• Working closely with Finance to reconcile rebates, incentives and commissions.
• Communicating pricing, product updates and promotions to partners and internal teams.
• Assisting with quarterly business reviews and wider sales initiatives.
• Identifying opportunities to improve processes, including exploring how AI and automation can increase efficiency.

Skills

Sales operations

Data reporting

Communication

Organising

Tools

CRM systems

Power BI

Job description

Confidential is seeking a Channel Sales & Operations Coordinator in London. Hybrid/remote flexibility with occasional Harrow office visits. You will support the Sales Director, manage partner records, and build dashboards to monitor performance and opportunities for process improvements.

The role requires 1-2 years in sales admin/ops, strong Excel and CRM skills, and a proactive, collaborative mindset in a tech-focused environment.