Channel Programs Lead — Partner Experience & Growth

Apple Inc.; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Apple Inc. in Austin, Texas seeks a seasoned Program Manager for the US Channel Programs team to drive end-to-end channel incentives, scale operations through automation, and partner with Sales, AI, and technical teams.

You will own complex programs, enable cross-functional collaboration, onboard and launch with channel partners, and influence decisions to improve partner experience and measurable business outcomes.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 7+ years of experience in channel programs, partner operations, or program management.
• Strong external-facing communication and partner relationship management skills.
• Ability to translate business requirements into automation and process improvement opportunities.
• Demonstrated ability to influence without authority at senior and cross-functional levels.

Responsibilities

• Own and improve operational workflows across all channel incentive programs, with a focus on scalability across Routes to Market.
• Translate operational requirements into platform and system enhancements by partnering with the WWBPR team and the AI/ML team.
• Lead partner adoption of new tools, systems, and platforms, ensuring channel partners transition to evolving program infrastructure.
• Drive internal change management by implementing new ideas within the Apple culture and influence decisions through collaboration and leadership.
• Influence other Geos globally by sharing best practices, operational frameworks, and scalable models.

Skills

Communication

Partner relations

Cross-functional collaboration

Influence without authority

Independence in fast-paced environment

Education

Bachelor’s degree or equivalent practical experience

Tools

Salesforce

Channel management portals

Job description

Apple Inc. in Austin, Texas seeks a seasoned Program Manager for the US Channel Programs team to drive end-to-end channel incentives, scale operations through automation, and partner with Sales, AI, and technical teams.

You will own complex programs, enable cross-functional collaboration, onboard and launch with channel partners, and influence decisions to improve partner experience and measurable business outcomes.