Channel Program Manager

Socket.dev; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Benefits package

Job summary

Apple is seeking a Program Manager to join our US Channel Programs team. You will own complex channel programs end-to-end, drive operational excellence through automation and scalability, and serve as a key point of contact for our channel partners.

In this role, you will collaborate with Sales, AI, and technical teams to enhance the partner experience while ensuring measurable business outcomes across Salesforce touchpoints and onboarding processes.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 7+ years in channel programs, partner operations, or program management.
• Proven track record managing complex cross-functional programs end-to-end.
• Strong external-facing communication and partner relationship management skills.
• Ability to translate business requirements into automation and process improvements.

Responsibilities

• Own complex channel programs end-to-end and drive operational excellence through automation.
• Serve as primary liaison for channel partners across Salesforce and program touchpoints.
• Collaborate with Sales, AI, and technical teams to enhance partner experience and drive measurable outcomes.
• Support participation, onboarding, and launch execution for programs.

Skills

Channel programs

Partner operations

Program management

Cross-functional collaboration

Automation

Data analysis

Stakeholder management

Communication

Independent work

Strategic thinking

Education

Bachelor’s degree or equivalent practical experience

Tools

Salesforce

AI tools

Job description

Imagine what you could do here. At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, the face of Apple to our largest customers. Apple is looking for a Program Manager to join our US Channel Programs team. In this role, you will own complex channel programs end-to-end, drive operational excellence through automation and scalability, and serve as a key point of contact for our channel partners. You will work cross-functionally with Sales, AI, and technical teams to enhance the partner experience while ensuring measurable business outcomes.

Description

The US Channel Programs team is looking for an experienced program management professional to drive cross-functional and cross-organizational teams that not only enable capabilities within Incentive Programs to enhance the partner experience, but also enhance operational efficiency through process, data, and technology solutions. The ideal candidate will ensure operational excellence as the business grows and serve as the primary liaison for channel partners across Salesforce and all program touch points, supporting participation, onboarding, and launch execution.

Minimum Qualifications

Bachelor’s degree or equivalent practical experience7+ years of experience in channel programs, partner operations, or program managementProven track record managing complex, cross-functional programs end-to-endStrong external-facing communication and partner relationship management skillsAbility to translate business requirements into automation and process improvement opportunitiesDemonstrated ability to influence without authority at senior and cross-functional levelsComfort operating independently with minimal direction in a fast-paced environmentProven ability to work across multiple Routes to Market simultaneouslyAbility to plan, communicate, organize, and lead multiple simultaneous projects with competing priorities and timescalesPassion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutionsOutstanding communication skills, including ability to craft value proposition for programs and articulate vision across various teamsLaser-focus on customers and partners

Preferred Qualifications

Experience working with AI tools or leading AI adoption initiatives in business workflowsBackground in channel sales, reseller programs, or partner ecosystemsFamiliarity with Apple Channel programs or comparable partner program structures Experience working with partner-facing platforms (e.g., Salesforce or similar channel management portals)Experience influencing global teams and exporting operational best practices across Geos