Channel Operations Architect, Data & Partnerships

Themesoft Inc; Cleveland (OH); On-site; USD 75,000 - 95,000; Full time

Job summary

The Specialists, Channel Operations at Themesoft Inc. drive operational functions for distribution channel processes, coordinating with the VP of Analytics and Strategic Initiatives and Sales leadership.

The role emphasizes data transmission, validation, and alignment with external distribution partners. Responsibilities include day-to-day channel partnership support, process improvements, and acting as SME for distribution processes across internal and external stakeholders.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• 5+ years of applicable experience.
• Strong operational process and data management execution capabilities.
• Experience working with cross-functional and external stakeholders.
• Excellent verbal and written communication skills.
• Experience serving as a primary liaison between stakeholders.
• Proficiency with Excel and PowerPoint.
• Exposure to data analysis tools such as Power BI or Tableau.

Responsibilities

• Serve as day-to-day support for the channel partnership function, including driving data alignment / reconciliations with external distribution partners and internal stakeholders.
• Drive process improvement efforts, including transformation in metadata and information sharing with distributors.
• Support multiple operational initiatives, including external representation of client operations and collaboration with stakeholders internally as SME for distribution processes.
• Partner with Sales and GTM teams on channel operation processes and support dispute escalation as directed by Sr Director.

Skills

Operational data management

Cross-functional collaboration

Problem solving

Attention to detail

Verbal & written communication

Stakeholder liaison

Excel

PowerPoint

Education

Bachelor's degree in related field

Tools

Power BI

Tableau

Job description

The Specialists, Channel Operations at Themesoft Inc. drive operational functions for distribution channel processes, coordinating with the VP of Analytics and Strategic Initiatives and Sales leadership.

The role emphasizes data transmission, validation, and alignment with external distribution partners. Responsibilities include day-to-day channel partnership support, process improvements, and acting as SME for distribution processes across internal and external stakeholders.