Channel Growth Manager – Telecom & Agent Network

TPx; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

TPx is seeking a Channel Manager in the Phoenix area to recruit, train, and support TPx Agents, driving new business revenue and partner productivity. You will lead agent enablement, manage channel performance, launch products, and collaborate across sales operations to ensure growth through a busy, defined channel strategy.

Up to 50% travel is expected, and a valid driver's license is required. The role emphasizes strategic planning, forecasting, and close collaboration with cross-functional

Qualifications

• High school diploma or equivalent required.
• Minimum 5 years of sales experience, preferably in the telecommunications/MSP industry.
• Proven ability to close deals and achieve sales goals.
• Experience selling telecom products including Managed Security, Managed WAN, Managed IT, and Unified Communications.
• 10–15 years in Channel Sales preferred.
• Bachelor's degree from an accredited college/university preferred.
• Experience working within the Agent Channel for a carrier or telecom agency preferred.

Responsibilities

• Train TPx Agents on products, pricing, order process, support procedures, portals, and commission structure.
• Own initial and ongoing sales training and strategic planning for assigned agents.
• Assist agents with creating, presenting, and closing opportunities with potential customers.
• Provide ongoing communication of product updates, process changes, and policy adjustments.
• Forecast and track agent productivity; implement program modifications as needed.
• Launch new products and secure participation in monthly sales promotions.
• Meet or exceed monthly sales targets/quota.
• Work closely with Sales Operations and internal departments to resolve customer or partner-related issues.
• Provide competitive feedback to sales management and marketing teams.
• Participate in internal meetings to contribute to product development and channel strategy.
• Up to 50% travel required.

Skills

Interpersonal communication

Written and verbal communication

Presentation skills

Cross-functional collaboration

Analytical skills

Adaptability

Driver's license

Education

High school diploma or equivalent

Bachelor's degree preferred

10-15 years' Channel Sales experience preferred

Experience working within the Agent Channel for a carrier or telecom agency preferred

Job description

TPx is seeking a Channel Manager in the Phoenix area to recruit, train, and support TPx Agents, driving new business revenue and partner productivity. You will lead agent enablement, manage channel performance, launch products, and collaborate across sales operations to ensure growth through a busy, defined channel strategy.

Up to 50% travel is expected, and a valid driver's license is required. The role emphasizes strategic planning, forecasting, and close collaboration with cross-functional