Channel Manager (Northeast/Mid Atlantic)

TPx; Virginia; On-site; USD 90,000 - 120,000; Full time

Job summary

TPx in Virginia is seeking a Channel Manager to recruit, train, and support TPx Agents, driving new business revenue and productive partnerships through ongoing communication and strategic planning.

You will manage the agent channel, provide sales enablement, launch new products, and collaborate across departments to meet targets while traveling up to 50% of the time.

Qualifications

• High school diploma or equivalent is required.
• 5+ years of sales experience, preferably in telecommunications/MSP.
• Proven ability to close deals and meet sales targets.
• Experience selling telecom products: Managed Security, Managed WAN, Managed IT, and UC.

Responsibilities

• Train TPx Agents on products, pricing, orders, support, portals, and commissions.
• Own initial and ongoing sales training and planning for assigned agents.
• Assist agents in creating, presenting, and closing opportunities.
• Provide ongoing product, process, and policy updates.
• Recruit new agents or support sub-agent engagement.
• Forecast agent productivity and implement program changes.
• Maintain sales funnels and provide forecasts to leadership.
• Launch new products and secure participation in promotions.
• Meet or exceed monthly sales targets.
• Collaborate with Sales Operations to resolve issues.
• Provide competitive feedback to sales and marketing.
• Participate in internal meetings on product and channel strategy.
• Travel up to 50%.

Skills

Interpersonal communication

Presentation skills

Cross-functional collaboration

Analytical skills

Adaptability

Time management

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

General Purpose: The Channel Manager is responsible for recruiting, training, and supporting TPx Agents to drive new business revenue. This role includes managing the agent channel, providing sales enablement, launching new products, and ensuring a productive partnership through ongoing communication and support.

Direct Reports

No

Essential Duties and Responsibilities

Agent Enablement & Sales Support

• Train TPx Agents on products, pricing, order process, support procedures, portals, and commission structure.
• Own initial and ongoing sales training and strategic planning for assigned agents.
• Assist agents with creating, presenting, and closing opportunities with potential customers.
• Provide ongoing communication of product updates, process changes, and policy adjustments.

Channel Management

• Recruit new agents or support sub-agent engagement under existing agreements.
• Forecast and track agent productivity; implement program modifications as needed.
• Manage and maintain accurate sales funnels and provide weekly/monthly forecasting to leadership.
• Launch new products and secure participation in monthly sales promotions.
• Meet or exceed monthly sales targets/quota.

Internal Collaboration & Escalation Management

• Work closely with Sales Operations and internal departments to resolve customer or partner-related issues.
• Provide competitive feedback to sales management and marketing teams.
• Participate in internal meetings to contribute to product development and channel strategy.

Other Responsibilities

• Up to 50% travel required, including the use of a personal vehicle, domestic air travel, and overnight stays.

Required Qualifications

Education & Experience

• High school diploma or equivalent required.
• Minimum 5 years of sales experience, preferably in the telecommunications/MSP industry.
• Proven ability to close deals and achieve sales goals.
• Demonstrated success in selling a variety of telecom products including Managed Security, Managed WAN, Managed IT, and Unified Communications.

Knowledge, Skills, & Abilities

• Strong interpersonal, written, and verbal communication skills.
• Excellent presentation and advanced computer skills.
• Ability to work cross-functionally to support sales and resolve issues.
• Strong analytical skills with the ability to analyze order and forecast data.
• Comfortable working in a fast-paced and dynamic environment.
• Adaptable to change and committed to continuous improvement.

Other Required Qualifications

• Must possess a valid driver's license and satisfactory motor vehicle record (MVR).

Other Qualifications

• 10 -- 15 years' experience in Channel Sales preferred.
• Bachelor's degree from an accredited college/university preferred.
• Experience working within the Agent Channel for a carrier or telecom agency preferred.

TPx is an Equal Opportunity / Aff

Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast‑feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.