Channel Sales Manager (West Coast) Remote

TPx; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

TPx is seeking a Channel Manager in Phoenix, AZ to recruit, train, and support TPx Agents to drive new business revenue. The role oversees agent enablement, sales support, channel management, and collaboration with internal teams while launching new products and ensuring productive partnerships.

You will travel up to 50% of the time, managing forecasts, pipelines, and quarterly targets, and you will work cross-functionally to resolve customer and partner issues while continuously improving

Qualifications

• High school diploma or equivalent required.
• 5+ years of sales experience; telecom/MSP background preferred.
• Proven ability to close deals and meet sales goals.
• Experience selling telecom products: Managed Security, Managed WAN, Managed IT, UC.

Responsibilities

• Train TPx Agents on products, pricing, orders, support procedures, portals, and commissions.
• Own initial and ongoing sales training and strategic planning for agents.
• Assist agents in creating, presenting, and closing opportunities with customers.
• Provide ongoing product updates, process changes, and policy adjustments.
• Recruit new agents and oversee sub-agent engagement; manage forecasting and KPIs.
• Launch new products and drive participation in promotions; meet targets.
• Collaborate with Sales Ops and other departments to resolve issues; contribute to product strategy.
• Travel up to 50% for field activities and meetings.

Skills

Interpersonal skills

Presentation skills

Cross-functional collaboration

Analytical skills

Fast-paced environment

Adaptability

Education

High school diploma

Bachelor's degree preferred

Job description

General Purpose: The Channel Manager is responsible for recruiting, training, and supporting TPx Agents to drive new business revenue. This role includes managing the agent channel, providing sales enablement, launching new products, and ensuring a productive partnership through ongoing communication and support.

Direct Reports:

No

Essential Duties and Responsibilities:

Agent Enablement & Sales Support

• Train TPx Agents on products, pricing, order process, support procedures, portals, and commission structure.
• Own initial and ongoing sales training and strategic planning for assigned agents.
• Assist agents with creating, presenting, and closing opportunities with potential customers.
• Provide ongoing communication of product updates, process changes, and policy adjustments.

Channel Management

• Recruit new agents or support sub-agent engagement under existing agreements.
• Forecast and track agent productivity; implement program modifications as needed.
• Manage and maintain accurate sales funnels and provide weekly/monthly forecasting to leadership.
• Launch new products and secure participation in monthly sales promotions.
• Meet or exceed monthly sales targets/quota.

Internal Collaboration & Escalation Management

• Work closely with Sales Operations and internal departments to resolve customer or partner-related issues.
• Provide competitive feedback to sales management and marketing teams.
• Participate in internal meetings to contribute to product development and channel strategy.

Other Responsibilities

• Up to 50% travel required, including the use of a personal vehicle, domestic air travel, and overnight stays.

Required Qualifications:

Education & Experience

• High school diploma or equivalent required.
• Minimum 5 years of sales experience, preferably in the telecommunications/MSP industry.
• Proven ability to close deals and achieve sales goals.
• Demonstrated success in selling a variety of telecom products including Managed Security, Managed WAN, Managed IT, and Unified Communications.

Knowledge, Skills, & Abilities

• Strong interpersonal, written, and verbal communication skills.
• Excellent presentation and advanced computer skills.
• Ability to work cross-functionally to support sales and resolve issues.
• Strong analytical skills with the ability to analyze order and forecast data.
• Comfortable working in a fast-paced and dynamic environment.
• Adaptable to change and committed to continuous improvement.

Other Required Qualifications

• Must possess a valid driver's license and satisfactory motor vehicle record (MVR).

Other Qualifications

• 10 -- 15 years' experience in Channel Sales preferred.
• Bachelor's degree from an accredited college/university preferred.
• Experience working within the Agent Channel for a carrier or telecom agency preferred.

TPx is an Equal Opportunity / Affarmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.

Req: #26-0100