Channel Account Manager

ZeroFox; California (MO); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Competitive compensation

Community-driven culture

Generous time off

Health benefits & 401(k)

Job summary

ZeroFox is seeking a Channel Account Manager to support and expand our Channel Program. You will manage and grow relationships with channel partners, drive pipeline development, and collaborate with sales and marketing to enable partners.

This role emphasizes partner training, MDF campaigns, and joint sales efforts with leadership alignment to meet growth objectives. The candidate should have 5+ years in channel/account management, experience with cybersecurity products and partner ecosystems,

Qualifications

• 5+ years of channel/account management experience.
• Experience with cybersecurity products and channel partners.
• Willingness to travel and based in Pacific Time Zone preference.

Responsibilities

• Identify, onboard, and enable channel partners via training and business plan reviews.
• Create and maintain territory plans and track pipeline development.
• Monitor partner performance against KPIs and report to leadership.
• Coordinate sales efforts between partners and ZeroFox teams.
• Oversee MDF programs to drive partner marketing campaigns.
• Develop channel incentives and SPIF programs.
• Manage and advance the sales pipeline and forecast deals.
• Build and maintain strategic partner relationships and recruitment strategies.
• Coordinate partner marketing communications to maximize engagement.
• Stay informed on competitive market developments and positioning.
• Meet or exceed channel pipeline and bookings targets.

Skills

Channel Account Management

Cybersecurity knowledge

Partner relationship management

Education

Bachelor's degree preferred

Job description

ZeroFox is seeking a dedicated Channel Account Manager to support and expand our Channel Program. This role involves managing and growing relationships with channel partners, driving pipeline development, and collaborating closely with sales and marketing teams to enable and empower partners. The Channel Account Manager will play a crucial role in executing partner marketing activities and providing training and enablement to ensure partner success. This position will partner with sales leadership to align channel strategies and contribute to the overall growth objectives.

Role and responsibilities

• Identify, onboard, and enable channel partners through sales training, business plan reviews, and alignment with sales representatives.
• Create and maintain territory plans and track pipeline development.
• Monitor and report partner performance against KPIs and communicate results to leadership.
• Manage deal registrations and coordinate sales efforts between partners and ZeroFox teams.
• Oversee Market Development Funds (MDF) to drive effective partner marketing campaigns.
• Develop and implement channel incentives and SPIF programs.
• Manage and advance the sales pipeline, forecast sales, and prioritize opportunities.
• Build and maintain strategic partner relationships and develop new partner recruitment strategies.
• Coordinate partner marketing communications and programs to maximize partner engagement.
• Stay informed on competitive positioning and market developments.
• Meet or exceed channel pipeline and bookings targets.

Requirements

• Experience with cybersecurity products and channel partners.
• Experience working with regional channel partners such as distributors and service providers, including partners such as Guidepoint Security, Optiv, SHI, WWT, Trace3, Defy Security, Alchemy, Presidio, Evotek, and Tevora, and experience working with leaders at value-added resellers (VARs).
• Currently living in the Pacific time zone.
• Willingness to travel regularly as required depending on regional coverage.

Desired qualifications and skills

• Proven experience in Channel Account Management with 5+ years in similar roles.
• Experience in the digital risk sector.
• Experience working with partner executives, distributor contacts, internal sales representatives, or sales leadership.
• A university degree is preferred but not mandatory.

Benefits

• Total annual compensation range $200,000 - $230,000 annually (Base Salary + Commissions)
• Community-driven culture with employee events
• Generous time off
• Comprehensive health benefits & 401(k) plan
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

About ZeroFox

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core ? we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It?s a great time to join us in the Fox Den ? with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we?re growing like never before.

Equal Opportunity, Diversity & Inclusion

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.