Change & Program Director

Apex Systems; Cincinnati (OH); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

ESPP

401K with company match

HSA (Health Savings Account)

Employee Assistance Program (EAP) with

Job summary

Everforth Apex is seeking a senior Change & Program Director to lead organizational change management and program management for global transformation initiatives within the sales and commercial organization. You will drive adoption for CRM deployments, enablement, training, go-to-market redesigns, and digital transformation across regions.

The role collaborates with cross-functional leaders to deliver measurable business outcomes, managing governance, roadmaps, and adoption frameworks, and

Qualifications

• Bachelor's degree in business, communications, or organizational development.
• Extensive experience leading large-scale organizational change management and program management initiatives.
• Certifications such as PMP or Prosci.
• Experience supporting sales enablement or commercial excellence initiatives in consumer products/services.

Responsibilities

• Define and implement change management strategies aligned with transformation initiatives.
• Conduct change impact assessments across regions, functions, and customer segments.
• Develop change roadmaps, stakeholder plans, and adoption frameworks.
• Establish program governance with detailed workplans, milestones, and dependencies.
• Coordinate cross-functional teams to execute sales priorities and projects.
• Track progress, manage risks, and design mitigation strategies for adoption barriers.
• Partner with leadership to drive alignment workshops and sponsor engagement.
• Collaborate with training, analytics, and enablement teams for rollout and benefits realization.

Skills

Organizational change management

Program management

Stakeholder engagement

Cross-functional leadership

Education

Bachelor's degree in business/communications/organizational development

Tools

CRM platforms

Sales enablement tools

Prosci methodologies

Job description

Job#: 3058731

Job Description:

Change & Program Director

Location: Cincinnati, Ohio (Partial Remote)

Schedule: Hybrid M-F 8-5 (3 days onsite, 2 days remote)

Length: 12+ Month W2 Contract - Can Extend

Role Overview

We are seeking a senior professional to support global business transformation initiatives by combining organizational change management and program management expertise. This individual will lead the people side of strategic transformation efforts across the sales and commercial organization. The successful candidate will drive adoption and execution for key initiatives, including CRM deployments, sales enablement, training, go-to-market redesigns, and digital transformation. This role collaborates closely with cross-functional leaders to ensure sustainable process changes that yield measurable business outcomes.

Key Responsibilities

• Define and implement comprehensive organizational change management strategies aligned with global commercial transformation initiatives.
• Conduct detailed change impact assessments across various regions, business functions, and customer segments.
• Develop structured change roadmaps, stakeholder engagement plans, and organizational adoption frameworks.
• Establish clear program governance, detailed workplans, milestones, and dependencies for strategic commercial initiatives.
• Coordinate cross-functional teams to ensure the timely execution of sales priorities and strategic projects.
• Track program progress, manage associated risks, and proactively design mitigation strategies for adoption barriers.
• Partner with leadership to facilitate alignment workshops, manage key sponsors, and execute communication cascades.
• Collaborate with training, analytics, and enablement teams to support the rollout and long-term benefit realization of programs.

Preferred Qualifications

• Professional certifications such as Project Management Professional (PMP) or Prosci Change Management.
• Demonstrated experience supporting sales enablement or commercial excellence initiatives within the consumer products and services sector.

Education: A bachelor's degree in business, communications, organizational development, or a related field of study is required.

Experience: Candidates must possess extensive experience leading large-scale organizational change management and program management initiatives within a global corporate environment.

Technical Skills: Proficiency in structured change management methodologies (such as Prosci), project management frameworks, CRM platforms, and sales enablement tools is required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.